laptop shuts down?

[Guest]

Hi, i'm running Windows XP SP2 with an external dvd/cd-rom on a P4 2.6 Ghz
448Mb RAM laptop. My internal cd-rom will only read data cd's and dvd's so I
bought an external removable device. The external dvd/cd-rom loads software
fine but my problem is when I use it to play games. Five to ten minutes into
the game the computer completely shuts down and I have to press the power
button to restart. I've read many of the threads similar to mine. I've
checked event viewer and found 2 errors next to each other. The first one
that occured is: source:disk
event id:11 decrip: the drive detected a controller error
on\Device\Harddisk O\D
The second error is: source:atapi event id:9 discrip: did not resond
within the timeout period. I've also checked sevices.msc but I don't want to
mess with it. Could you please help? ty- bewildered

 

[Og]

"In almost all cases, these messages are being posted due to hardware
problems with either the controller or, more likely, a device that is
attached to the controller in question."
"How to troubleshoot event ID 9, event ID 11, and event ID 15 error
messages:"
http://support.microsoft.com/kb/154690
Steve

 

[Og]

Sorry -- I posted the link for the wrong Operating System.
For Windows XP:
"How to troubleshoot error messages about Event ID 9 and Event ID 11"
http://support.microsoft.com/kb/314093/
Steve

 

[C.Joseph Drayton]

Hi, i'm running Windows XP SP2 with an external dvd/cd-rom on a P4 2.6 Ghz
448Mb RAM laptop. My internal cd-rom will only read data cd's and dvd's so I
bought an external removable device. The external dvd/cd-rom loads software
fine but my problem is when I use it to play games. Five to ten minutes into
the game the computer completely shuts down and I have to press the power
button to restart. I've read many of the threads similar to mine. I've
checked event viewer and found 2 errors next to each other. The first one
that occured is: source:disk
event id:11 decrip: the drive detected a controller error
on\Device\Harddisk O\D
The second error is: source:atapi event id:9 discrip: did not resond
within the timeout period. I've also checked sevices.msc but I don't want to
mess with it. Could you please help? ty- bewildered

Hi Mozer,

I would guess that the external CD/DVD is a USB device.

If that is the case, is your USB port 1.1 or 2.0. If the device is
2.0 and your port is 1.1 that maybe your problem.

When I see a device timeout error, I normally assume that the
requesting application is not getting the requested data fast
enough. Games if they are graphical tend to want the data very fast.

Note that the drive can actually work with some programs and not
others because some programs allow Windows to determine the timeout
period whereas programs like games because they need data fast will
have its own data flow monitor and it may feel that the data is not
coming in fast enough.


Ciao . . . C.Joseph

"When hope is lost . . . the spirit dies."
-- Lao Tzu

http://www.tlerma.com/

 

[Guest]

--
mozer

Hi Mozer,

I would guess that the external CD/DVD is a USB device.

If that is the case, is your USB port 1.1 or 2.0. If the device is
2.0 and your port is 1.1 that maybe your problem.

When I see a device timeout error, I normally assume that the
requesting application is not getting the requested data fast
enough. Games if they are graphical tend to want the data very fast.

Note that the drive can actually work with some programs and not
others because some programs allow Windows to determine the timeout
period whereas programs like games because they need data fast will
have its own data flow monitor and it may feel that the data is not
coming in fast enough.


Ciao . . . C.Joseph

"When hope is lost . . . the spirit dies."
-- Lao Tzu

http://www.tlerma.com/

 

[Guest]

-mozer
Event Type: Error
Event Source: Disk
Event Category: None
Event ID: 11
Date: 4/2/2007
Time: 4:50:09 PM
User: N/A
Computer: HOME-N5xxxxxxxxx
Description:
The driver detected a controller error on \Device\Harddisk0\D.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 03 00 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 0b 00 04 c0 .......À
0010: 01 01 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 7e 19 29 07 00 00 00 .~.)....
„

 

[Guest]

Hello, I have a Memorex Multi Format dual layer external USB 2.0 DVD/CD-ROM.
I have disabled the internal DVD/CD-ROM. The MS link says it could be a
loose cable
I replaced it. It still shuts down when playing a CD-ROM/ game. I meet all
the minimum requirements for the device, P3 800Mhz, P4 1.8Ghz for faster
results 256MB RAM minimum 512MB for optimum performance (right off the box).
I have 3 USB ports. Should I change the boot order? Right now it's removable
devices, cd-rom,hard disk, Lan.
I have spirt, hope, and cofidence.