Laptop Keyboard & Touch Pad

[Guest]

I have a Dell Laptop with windows 2000. The keyboard and touch pad just quit
working. I checked the Device Manager and everything looks ok. None of the
keys work so the Num Lock is not on. Anything else I can check?

 

[Lanwench [MVP - Exchange]]

In

I have a Dell Laptop with windows 2000. The keyboard and touch pad
just quit working. I checked the Device Manager and everything looks
ok. None of the keys work so the Num Lock is not on. Anything else
I can check?

Can you press any keys when you boot up - to go to the BIOS, to go into safe
mode, etc?
I'd call Dell, because you have a hardware problem.

 

[Guest]

Can't press any keys during startup. Nothing works. I'll try Dell Support.

 

[Lanwench [MVP - Exchange]]

In

Can't press any keys during startup. Nothing works. I'll try Dell
Support.

Best of luck - I do think they're your best shot.