G
Guest
I used XP SP2 then Media Center, Office 2003 and now Office 2007. Recently I
upgraded to Home Premium. I have an HP Photosmart AIO printer with Faxing.
I fax a lot since I work at home one day a week. I also maintain all my
records on my computer and fax it to businesses or people who don't have
email or who don't wish to give out their email. When I finally figured out
that I now have no faxing, I did purchase Ultimate for the faxing but guess
what Ulimate will not complete its installation. Now I am out $160 and can't
even get the upgrade to upgrade Vista and I still don't have faxing. I did
read a lot about Vista before ordering but not the box because I ordered my
upgrade online so I never saw anything about no faxing support in Vista Home.
I did see the Fax And Scan software in the features for other versions but I
knew I did not need that because I had my HP Solutions Center software that I
had been using. No it just blows up.
--
Eileen
upgraded to Home Premium. I have an HP Photosmart AIO printer with Faxing.
I fax a lot since I work at home one day a week. I also maintain all my
records on my computer and fax it to businesses or people who don't have
email or who don't wish to give out their email. When I finally figured out
that I now have no faxing, I did purchase Ultimate for the faxing but guess
what Ulimate will not complete its installation. Now I am out $160 and can't
even get the upgrade to upgrade Vista and I still don't have faxing. I did
read a lot about Vista before ordering but not the box because I ordered my
upgrade online so I never saw anything about no faxing support in Vista Home.
I did see the Fax And Scan software in the features for other versions but I
knew I did not need that because I had my HP Solutions Center software that I
had been using. No it just blows up.
--
Eileen
Russ Valentine said:No argument here. If you had read more recent threads, you'd see I have
already suggested that it might be worthwhile to post your sentiment in a
separate thread with an appropriate title. That way it will show up if
Microsoft ever mines the data in this group but won't involve the MVP's and
other volunteers here to provide a solution for Microsoft's mistake. Paying
for Vista Ultimate just to get Fax is ridiculous, nor do I believe that was
ever Microsoft's intent. I suspect this was a simple blunder on the part of
Microsoft's marketers, who patently but inexplicably know the least about
how their customers actually use their products.
--
Russ Valentine
[MVP-Outlook]
Dave Newton said:Sorry for the empty post. I guess I didn't read the documentation well
enough. But seriously, folks, you MVP's need to lighten up on us poor
trusting Home Premium users -- I don't think it's unreasonable to expect a
basic fax capability to use at home in Windows, within the price. And I
believe it's unreasonable to take it away in the OEM version of WHP.
That's
what I came here to tell Microsoft, because I found no straightforward way
of
registering my reaction--the "contact" system even rejected my correctly
typed Product ID Number. In fifteen years of development it seems to me
somebody would bring that up...one of you many beta testers, perhaps.
Well,
my vote is for Snappyfax, I guess, unless MS would like to offer fax
software
in one of their frequent patch releases. That would make me happy. And it
would cost you nothing. I'm not likely to upgrade to Ultimate just to get
a
fax utility.
Thanks for reading,
Dave Newton
Seattle
Mike Hall - MS MVP Windows Shell/User said:This is a free fax service.. I have never used it personally..
http://www.freefax.com/
You're not hearing those of us who aren't as well versed in this as you
are. When we upgrade, we expect to get new things, not lose things that
worked perfectly. What was on the box (though I ordered online after
doing the whole "readiness" thing), told me what Vista had. It didn't
tell me that Vista would disable things already installed. Does this
make sense to you? Previously, when I upgraded, features didn't
disappear--or didn't seem to. They got better, faster...but were there.
Now, I have actually gotten less for my money than I have previously.
And that really bothers me.
--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time
message You should expect what the box tells you is contained therein..
We read all that. We just expect to GAIN things, not lose them,
when we upgrade.
--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time
message The features included with each version are not a secret. Users
need to read
that information very carefully before they decide on which
version to
choose. Caveat emptor.
--
Russ Valentine
[MVP-Outlook]
message
Multiple posts exist on this subject. Feel free to
contibribute if you
have anything to add to those posts. So far, you haven't.
--
Russ Valentine
[MVP-Outlook]
as haven't you..... smartass
to the OP, try http://www.snappysoftware.com/
look for Snappy Fax, works with Vista
funny though, why MS decided to remove a feature from what they
KNEW would
be their top seller.
just one more example of how "upgrading" to Vista actually
results in a
"downgrade"
--
Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/
--
Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/