Lack of FAX Support for Vista Home Premium

[Guest]

I find it dishearting that Microsoft failed to provide home users with the
ability to send/receive a fax. A fax capability has been a standard feature
in just about every Microsoft OS I can remember. As a home users, I don't
need a fax on a daily basis. I might use it once a month or once every
couple of months, but when I need it, I expect it to be there.
Microsoft, you failed as far as I am concerned. I purchased a new computer
with Vista Premium loaded. The computer came with a fax modem, however, I
discoverd that only Business and above have fax capability built in. To make
it right, Microsoft should include the fax capability as an update or as a
free stand alone download.

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http://windowshelp.microsoft.com/co...microsoft.public.windows.vista.print_fax_scan

 

[David A. Lessnau]

I'm surprised your computer manufacturer didn't include fax software to go
with the fax modem that came with the computer. Have you double-checked
that? Have you checked the manufacturer's web site to see if they have a
program that's compatible with Vista? Failing that, one source of
alternatives might be the Marketplace on the Microsoft Office site:

http://office.microsoft.com/en-us/marketplace/results.aspx?qu=fax&av=PMP000

It looks like it contains links for both fax software and internet faxing
sites. I've used both www.efax.com and www.fax1.com .

 

[Russ Valentine [MVP-Outlook]]

Multiple posts exist on this subject. Feel free to contibribute if you have
anything to add to those posts. So far, you haven't.

 

[JoRene]

I also have a new computer with a fax modem but no faxing software included
(a Gateway). I've searched everywhere to try to find a Vista compatible fax
program and have been unable to find one. If anyone knows of one (VISTA
compatible), please let us know where to find it. I feel as the first
poster that MS should have included it with the premium edition.

 

[roman modic]

Hello!

I find it dishearting that Microsoft failed to provide home users with the
ability to send/receive a fax. A fax capability has been a standard feature
in just about every Microsoft OS I can remember. As a home users, I don't
need a fax on a daily basis. I might use it once a month or once every
couple of months, but when I need it, I expect it to be there.
Microsoft, you failed as far as I am concerned. I purchased a new computer
with Vista Premium loaded. The computer came with a fax modem, however, I
discoverd that only Business and above have fax capability built in. To make
it right, Microsoft should include the fax capability as an update or as a
free stand alone download.
http://www.rkssoftware.com/misc/vista.html

At this time we are determining what changes are required
in order for each of our programs to run properly on Windows
Vista, in accordance with Vista's new rules and restrictions.
This is a fairly major undertaking, as many changes were
introduced in Windows Vista which require due diligence and
forethought by software designers.

MightyFax is taking somewhat longer than we anticipated,
mostly due to the new requirements in the way Vista printer
drivers work. This is proving to be quite difficult . At least one
major Fax vendor - Winfax - will not support Vista at all.
Nonetheless we hope and estimate to have a Vista version
of MightyFax ready before summer, and we are very
optimistic at this time.

Regards, Roman

 

[johnm]

Multiple posts exist on this subject. Feel free to contibribute if you
have anything to add to those posts. So far, you haven't.

as haven't you..... smartass

to the OP, try http://www.snappysoftware.com/
look for Snappy Fax, works with Vista

funny though, why MS decided to remove a feature from what they KNEW would
be their top seller.
just one more example of how "upgrading" to Vista actually results in a
"downgrade"

 

[Russ Valentine [MVP-Outlook]]

The features included with each version are not a secret. Users need to read
that information very carefully before they decide on which version to
choose. Caveat emptor.

 

[Cyn]

We read all that. We just expect to GAIN things, not lose them, when we upgrade.

--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time


The features included with each version are not a secret. Users need to read
that information very carefully before they decide on which version to
choose. Caveat emptor.

 

[Russ Valentine [MVP-Outlook]]

I understand. This one has caught a lot of folks off guard. But the
documentation was all there before you chose your version.
--
Russ Valentine
[MVP-Outlook]
We read all that. We just expect to GAIN things, not lose them, when we
upgrade.

--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time


The features included with each version are not a secret. Users need to read
that information very carefully before they decide on which version to
choose. Caveat emptor.

 

[GreenWing]

I didn't read in the MS Vista website documentation where it said that
existing XP functionality would actually be removed when upgrading to
whatever version of Vista...I read that as I would not be getting "enhanced"
vista faxing...I had no idea the old XP faxing would actually be removed...

Same applies to the system backup functionality...XP could do full backups,
but Vista Home Premium cannot...

Greenwing

 

[Russ Valentine [MVP-Outlook]]

You should read more carefully. It's all there.

 

[Mike Hall - MS MVP Windows Shell/User]

You should expect what the box tells you is contained therein..
We read all that. We just expect to GAIN things, not lose them, when we upgrade.

--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time


The features included with each version are not a secret. Users need to read
that information very carefully before they decide on which version to
choose. Caveat emptor.
--
Russ Valentine
[MVP-Outlook]

as haven't you..... smartass

to the OP, try http://www.snappysoftware.com/
look for Snappy Fax, works with Vista

funny though, why MS decided to remove a feature from what they KNEW would
be their top seller.
just one more example of how "upgrading" to Vista actually results in a
"downgrade"

--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/

 

[Cyn]

You're not hearing those of us who aren't as well versed in this as you are. When we upgrade, we expect to get new things, not lose things that worked perfectly. What was on the box (though I ordered online after doing the whole "readiness" thing), told me what Vista had. It didn't tell me that Vista would disable things already installed. Does this make sense to you? Previously, when I upgraded, features didn't disappear--or didn't seem to. They got better, faster...but were there. Now, I have actually gotten less for my money than I have previously. And that really bothers me.

--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time


You should expect what the box tells you is contained therein..
We read all that. We just expect to GAIN things, not lose them, when we upgrade.

--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time


The features included with each version are not a secret. Users need to read
that information very carefully before they decide on which version to
choose. Caveat emptor.
--
Russ Valentine
[MVP-Outlook]

as haven't you..... smartass

to the OP, try http://www.snappysoftware.com/
look for Snappy Fax, works with Vista

funny though, why MS decided to remove a feature from what they KNEW would
be their top seller.
just one more example of how "upgrading" to Vista actually results in a
"downgrade"

--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/

 

[Guest]

I upgraded to vista home premium from xp and found that my fax program had
vanished. So home premium stole my fax program and charged me for the
privilage
I am now in the process of asking microsoft for my money back.

You should read more carefully. It's all there.
--
Russ Valentine
[MVP-Outlook]

I didn't read in the MS Vista website documentation where it said that
existing XP functionality would actually be removed when upgrading to
whatever version of Vista...I read that as I would not be getting
"enhanced" vista faxing...I had no idea the old XP faxing would actually be
removed...

Same applies to the system backup functionality...XP could do full
backups, but Vista Home Premium cannot...

Greenwing

 

[Mike Hall - MS MVP Windows Shell/User]

This is a free fax service.. I have never used it personally..

http://www.freefax.com/
You're not hearing those of us who aren't as well versed in this as you are. When we upgrade, we expect to get new things, not lose things that worked perfectly. What was on the box (though I ordered online after doing the whole "readiness" thing), told me what Vista had. It didn't tell me that Vista would disable things already installed. Does this make sense to you? Previously, when I upgraded, features didn't disappear--or didn't seem to. They got better, faster...but were there. Now, I have actually gotten less for my money than I have previously. And that really bothers me.

--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time


You should expect what the box tells you is contained therein..
We read all that. We just expect to GAIN things, not lose them, when we upgrade.

--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time


The features included with each version are not a secret. Users need to read
that information very carefully before they decide on which version to
choose. Caveat emptor.
--
Russ Valentine
[MVP-Outlook]

as haven't you..... smartass

to the OP, try http://www.snappysoftware.com/
look for Snappy Fax, works with Vista

funny though, why MS decided to remove a feature from what they KNEW would
be their top seller.
just one more example of how "upgrading" to Vista actually results in a
"downgrade"

--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/




--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/

 

[Russ Valentine [MVP-Outlook]]

I wouldn't say you aren't being heard. There are now numerous posts from
people with the same complaint which have received a number of sympathetic
replies, including a remarkably candid response from a Microsoft employee
who said the feature list for each version was made by the marketing
department at the last minute, not by the developers who would have
preferred the fax module go into all versions.
We have far exceeded the point where reposting the same complaint in a
peer-to-peer group will accomplish anything. The take home message here
remains:
1. Vista is a completely new OS with completely different versions. It is
naive to assume that the version you used in XP is in any way equivalent to
the version you would want in Vista and that every feature your XP version
had would remain in Vista.
2. Research carefully whether you even need to "upgrade" to Vista. If you
decide you do, then research even more carefully which version has the
features you need. You do that when you upgrade your TV or car. Why wouldn't
you do so when you update your OS?

Watching people rush to Vista has been like watching lemmings jump into the
sea. In my world, a new OS from Microsoft belongs on a test partition for at
least 2 years until the applications we use even have a chance to work with
it.

Just curious. What were the reasons you found that were so compelling that
you needed to update to Vista right away?
--
Russ Valentine
[MVP-Outlook]
You're not hearing those of us who aren't as well versed in this as you are.
When we upgrade, we expect to get new things, not lose things that worked
perfectly. What was on the box (though I ordered online after doing the
whole "readiness" thing), told me what Vista had. It didn't tell me that
Vista would disable things already installed. Does this make sense to you?
Previously, when I upgraded, features didn't disappear--or didn't seem to.
They got better, faster...but were there. Now, I have actually gotten less
for my money than I have previously. And that really bothers me.

--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time


You should expect what the box tells you is contained therein..
We read all that. We just expect to GAIN things, not lose them, when we
upgrade.

--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time


The features included with each version are not a secret. Users need to read
that information very carefully before they decide on which version to
choose. Caveat emptor.
--
Russ Valentine
[MVP-Outlook]

as haven't you..... smartass

to the OP, try http://www.snappysoftware.com/
look for Snappy Fax, works with Vista

funny though, why MS decided to remove a feature from what they KNEW would
be their top seller.
just one more example of how "upgrading" to Vista actually results in a
"downgrade"

--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/

 

[Dan]

So basically now your are calling people idiots in your humble opinion for
not only assuming they would not lose anything by upgrading to Vista but
also by upgrading to Vista period.
Mister if you wish to run around using your so called title as a badge you
best learn a little something about marketing.
When people are upset you do not go poking them with a stick.
I still stand by Microsoft but some of the people using MVP need to grow up.

I wouldn't say you aren't being heard. There are now numerous posts from
people with the same complaint which have received a number of sympathetic
replies, including a remarkably candid response from a Microsoft employee
who said the feature list for each version was made by the marketing
department at the last minute, not by the developers who would have
preferred the fax module go into all versions.
We have far exceeded the point where reposting the same complaint in a
peer-to-peer group will accomplish anything. The take home message here
remains:
1. Vista is a completely new OS with completely different versions. It is
naive to assume that the version you used in XP is in any way equivalent
to the version you would want in Vista and that every feature your XP
version had would remain in Vista.
2. Research carefully whether you even need to "upgrade" to Vista. If you
decide you do, then research even more carefully which version has the
features you need. You do that when you upgrade your TV or car. Why
wouldn't you do so when you update your OS?

Watching people rush to Vista has been like watching lemmings jump into
the sea. In my world, a new OS from Microsoft belongs on a test partition
for at least 2 years until the applications we use even have a chance to
work with it.

Just curious. What were the reasons you found that were so compelling that
you needed to update to Vista right away?
--
Russ Valentine
[MVP-Outlook]
You're not hearing those of us who aren't as well versed in this as you
are. When we upgrade, we expect to get new things, not lose things that
worked perfectly. What was on the box (though I ordered online after
doing the whole "readiness" thing), told me what Vista had. It didn't
tell me that Vista would disable things already installed. Does this make
sense to you? Previously, when I upgraded, features didn't disappear--or
didn't seem to. They got better, faster...but were there. Now, I have
actually gotten less for my money than I have previously. And that really
bothers me.

--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time


message You should expect what the box tells you is contained therein..
We read all that. We just expect to GAIN things, not lose them, when we
upgrade.

--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time


The features included with each version are not a secret. Users need to
read
that information very carefully before they decide on which version to
choose. Caveat emptor.
--
Russ Valentine
[MVP-Outlook]

as haven't you..... smartass

to the OP, try http://www.snappysoftware.com/
look for Snappy Fax, works with Vista

funny though, why MS decided to remove a feature from what they KNEW
would
be their top seller.
just one more example of how "upgrading" to Vista actually results in a
"downgrade"

--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/

 

[Russ Valentine [MVP-Outlook]]

What an odd and insulting response. You are free to interpret my post
however you wish. I suspect few would interpret it as you did.
--
Russ Valentine
[MVP-Outlook]

So basically now your are calling people idiots in your humble opinion for
not only assuming they would not lose anything by upgrading to Vista but
also by upgrading to Vista period.
Mister if you wish to run around using your so called title as a badge you
best learn a little something about marketing.
When people are upset you do not go poking them with a stick.
I still stand by Microsoft but some of the people using MVP need to grow
up.

I wouldn't say you aren't being heard. There are now numerous posts from
people with the same complaint which have received a number of sympathetic
replies, including a remarkably candid response from a Microsoft employee
who said the feature list for each version was made by the marketing
department at the last minute, not by the developers who would have
preferred the fax module go into all versions.
We have far exceeded the point where reposting the same complaint in a
peer-to-peer group will accomplish anything. The take home message here
remains:
1. Vista is a completely new OS with completely different versions. It is
naive to assume that the version you used in XP is in any way equivalent
to the version you would want in Vista and that every feature your XP
version had would remain in Vista.
2. Research carefully whether you even need to "upgrade" to Vista. If you
decide you do, then research even more carefully which version has the
features you need. You do that when you upgrade your TV or car. Why
wouldn't you do so when you update your OS?

Watching people rush to Vista has been like watching lemmings jump into
the sea. In my world, a new OS from Microsoft belongs on a test partition
for at least 2 years until the applications we use even have a chance to
work with it.

Just curious. What were the reasons you found that were so compelling
that you needed to update to Vista right away?
--
Russ Valentine
[MVP-Outlook]
You're not hearing those of us who aren't as well versed in this as you
are. When we upgrade, we expect to get new things, not lose things that
worked perfectly. What was on the box (though I ordered online after
doing the whole "readiness" thing), told me what Vista had. It didn't
tell me that Vista would disable things already installed. Does this
make sense to you? Previously, when I upgraded, features didn't
disappear--or didn't seem to. They got better, faster...but were there.
Now, I have actually gotten less for my money than I have previously.
And that really bothers me.

--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time


message You should expect what the box tells you is contained therein..
We read all that. We just expect to GAIN things, not lose them, when we
upgrade.

--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time


The features included with each version are not a secret. Users need to
read
that information very carefully before they decide on which version to
choose. Caveat emptor.
--
Russ Valentine
[MVP-Outlook]

Multiple posts exist on this subject. Feel free to contibribute if you
have anything to add to those posts. So far, you haven't.
--
Russ Valentine
[MVP-Outlook]


as haven't you..... smartass

to the OP, try http://www.snappysoftware.com/
look for Snappy Fax, works with Vista

funny though, why MS decided to remove a feature from what they KNEW
would
be their top seller.
just one more example of how "upgrading" to Vista actually results in a
"downgrade"

--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/

 

[Guest]

The developers wanted to keep the fax in home premium, so who are you with,
the developers or the marketing people, because the developers are with us,
and let’s face it, without the developers we would still be using
calculators.

What an odd and insulting response. You are free to interpret my post
however you wish. I suspect few would interpret it as you did.
--
Russ Valentine
[MVP-Outlook]

So basically now your are calling people idiots in your humble opinion for
not only assuming they would not lose anything by upgrading to Vista but
also by upgrading to Vista period.
Mister if you wish to run around using your so called title as a badge you
best learn a little something about marketing.
When people are upset you do not go poking them with a stick.
I still stand by Microsoft but some of the people using MVP need to grow
up.

I wouldn't say you aren't being heard. There are now numerous posts from
people with the same complaint which have received a number of sympathetic
replies, including a remarkably candid response from a Microsoft employee
who said the feature list for each version was made by the marketing
department at the last minute, not by the developers who would have
preferred the fax module go into all versions.
We have far exceeded the point where reposting the same complaint in a
peer-to-peer group will accomplish anything. The take home message here
remains:
1. Vista is a completely new OS with completely different versions. It is
naive to assume that the version you used in XP is in any way equivalent
to the version you would want in Vista and that every feature your XP
version had would remain in Vista.
2. Research carefully whether you even need to "upgrade" to Vista. If you
decide you do, then research even more carefully which version has the
features you need. You do that when you upgrade your TV or car. Why
wouldn't you do so when you update your OS?

Watching people rush to Vista has been like watching lemmings jump into
the sea. In my world, a new OS from Microsoft belongs on a test partition
for at least 2 years until the applications we use even have a chance to
work with it.

Just curious. What were the reasons you found that were so compelling
that you needed to update to Vista right away?
--
Russ Valentine
[MVP-Outlook]
You're not hearing those of us who aren't as well versed in this as you
are. When we upgrade, we expect to get new things, not lose things that
worked perfectly. What was on the box (though I ordered online after
doing the whole "readiness" thing), told me what Vista had. It didn't
tell me that Vista would disable things already installed. Does this
make sense to you? Previously, when I upgraded, features didn't
disappear--or didn't seem to. They got better, faster...but were there.
Now, I have actually gotten less for my money than I have previously.
And that really bothers me.

--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time


message You should expect what the box tells you is contained therein..
We read all that. We just expect to GAIN things, not lose them, when we
upgrade.

--
Cynthia Dagnal Myron
Faculty
Axia/Western International University
Associate Programs
(e-mail address removed)
(e-mail address removed)
520-241-0126
Pacific Time


The features included with each version are not a secret. Users need to
read
that information very carefully before they decide on which version to
choose. Caveat emptor.
--
Russ Valentine
[MVP-Outlook]

Multiple posts exist on this subject. Feel free to contibribute if you
have anything to add to those posts. So far, you haven't.
--
Russ Valentine
[MVP-Outlook]


as haven't you..... smartass

to the OP, try http://www.snappysoftware.com/
look for Snappy Fax, works with Vista

funny though, why MS decided to remove a feature from what they KNEW
would
be their top seller.
just one more example of how "upgrading" to Vista actually results in a
"downgrade"




--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/

 

[Guest]

suprised are you.

Not half as suprised that Mickeysoft did not think a fax program should be
available to the less well off. if you cannot afford ultimate then tuff you
beggars thats what gates is saying. What an arse