Keyboard not working

[Guest]

Hi, I make a clean install of windows xp on my daugther's computer which is
presario 5wv296 5000 series i use my own keyboard which is ps2 after the
installation everything was working fine, she came get the computer hookup
her usb keyboard the keyboard doesn't work she try a adapter usb to ps2
without success she try different slot nothing she unplugged the cable reboot
put back the cable nothing "windows found new harware unknow device" she try
a second keyboard from a identical computer which the keyboard is working on
that computer and not working on my daugther's computer she try a third bran
name ps2 keyboard and that one is working weird !!!! the legacy usb is enable
in the bios any suggestion to resolve that problem?
I posted that problem yesterday and the answer somebody give to me is: go in
the device manager right clic the working keyboard and" scan for hardware
change" didn't work so any more options to resolve that problem?...Thanks

 

[Bob I]

Did you install all the proper Compaq drivers?

 

[Guest]

How can you install the proper compaq driver if windows doesn't recognize the
keyboard

 

[Bob I]

So you are saying you used the wrong CD to install Windows? I would
suggest starting over using the correct CD so the drivers are available
when they are needed.