Keyboard malfunction

[Jay]

I have an annoying intermittent problem, and hope someone can assist me to
find a solution please.
When typing an email, suddenly the keyboard output is garbage. I am using
Word as an editor within Outlook 2007, under XP Home. I use a Microsoft
IntelliType Pro 5.5 multi-media keyboard (not wireless) I regularly install
all Microsoft updates.
The problem disappears if I re-boot the computer.

 

[Roady [MVP]]

"Garbage" in what way?
See if the following applies to you;
http://www.msoutlook.info/question/16

 

[Jay]

"Garbage" in what way?
See if the following applies to you;
http://www.msoutlook.info/question/16

Thanks for the response. No this is not the problem. I have just had this
happen again. Here's the example. To show you what the garbled result is, I
typed "Its just happened again. I cannot see any pattern in this text"
The text on the screen in the email is: Cyo hgoy dall.b.e aiacbv C jabbry
o.. abf lay.pb cb ydco y.qy

 

[Roady [MVP]]

There is a pattern
I-> C
t-> y
s-> o
etc...

All of this would indicate you have multiple keyboard layouts configured.

 

[Jay]

Sorry I just decided that the symptoms in that example were not mine. Yes I
do appear to have multiple keyboards. This may have happened as I struggled
to choose English Australia (or British English) as my MS Office language.
It shows:
EN (Australia) (bold)
Keyboard
United States-Dvorak
US (bold
What do I do now please?

 

[Roady [MVP]]

Remove the one you don't need.

Sorry I just decided that the symptoms in that example were not mine. Yes
I
do appear to have multiple keyboards. This may have happened as I
struggled
to choose English Australia (or British English) as my MS Office language.
It shows:
EN (Australia) (bold)
Keyboard
United States-Dvorak
US (bold
What do I do now please?

 

[Jay]

Thanks but I am not sure which one, or whether I should enable a different
one more suitable for English (Australia) Should I perhaps enable Great
Britain or GB extended? As these are all English language, I need to
understand what if anything a keyboard language changes.
Thanks for all your help Robert

 

[Pat Willener]

What is your physical keyboard's layout - US, or GB, or Australian (is
there such a thing as Australian keyboard layout?)?

Windows does not know your physical keyboard's layout, that's why you
must specify what keyboard you are using.

 

[Jay]

Thanks for your reponse Pat.
My keyboard is simply labelled
Microsofti Media Keyboard 10.A (would the A = Australia?) The driver is
IntelliType Pro 5.5

I have no idea what the difference between a US and GB layout is,so I just
assume its US.
I hope I am not missing the point here.

 

[Roady [MVP]]

No, that is not what the "A" stands for.
See http://en.wikipedia.org/wiki/Keyboard_layout

You also have the Dvorak keyboard layout installed.

 

[Jay]

Ok having read this interesting article I see that I have a US keyboard
layout and have deleted the Dvorak one.
Hopefully the gremlin has gone now
Many thanks for your help

 

[Jay]

Thought I should say that the problem is solved. Many thanks to all helpers