key sensitivity

[Jerk]

When I key in a capital letter by using my shift key, it often does not come
up as a capital but stays a lower case letter. I think this could be
corrected by adjusting the sensitivity of the shiftkey so that it registers
with the light touch that is normal for me. How do I make such an adjustment?

 

[JoAnn Paules [MVP]]

Not a Word issue. It would be a Windows function but I've never seen
anything like that. Perhaps it's time for a different keyboard.