(KB977304) instlation failure

[Alice]

my windows up date keeps trying to install a important securty update for
microoft works 8 (KB977304). it keeps failing to install. what should i
do???

Alice

--
HP Pavilion M9080N(GQ500AA)
Intel Core 2 Quad Q6600(2.4GHz)
64 bit Quad-Core Processor
3GB DDR2 667 (2 x 1GB & 2 x 512MB)
1000GB 7200RPM SATA (2 x 500GB)
SuperMulti DVD Burner with LightScribe Technology
DVD-ROM drive 16x max. speed
ATI Radeon HD 4850
Integrated High Definition audio
Integrated 10/100/1000Mbps network interface
Wireless LAN 802.11a/b/g/n
Windows Vista Ultimate 32-Bit SP2
Gateway HD2200: HD 22" Wide Screen LCD

 

[Michael]

my windows up date keeps trying to install a important securty update for
microoft works 8 (KB977304). it keeps failing to install. what should i
do???

Alice

--
HP Pavilion M9080N(GQ500AA)
Intel Core 2 Quad Q6600(2.4GHz)
64 bit Quad-Core Processor
3GB DDR2 667 (2 x 1GB & 2 x 512MB)
1000GB 7200RPM SATA (2 x 500GB)
SuperMulti DVD Burner with LightScribe Technology
DVD-ROM drive 16x max. speed
ATI Radeon HD 4850
Integrated High Definition audio
Integrated 10/100/1000Mbps network interface
Wireless LAN 802.11a/b/g/n
Windows Vista Ultimate 32-Bit SP2
Gateway HD2200: HD 22" Wide Screen LCD

Alice, you need to ask your question here.
microsoft.public.windowsupdate

 

[Alice]

Alice, you need to ask your question here.
microsoft.public.windowsupdate
--


"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."

okie ill ask there

Alice

 

[Alice]

1.Reset the whole WU components in aggressive mode
'http://support.microsoft.com' (http://support.microsoft.com/kb/971058)
'/kb/971058' (http://support.microsoft.com/kb/971058)
2.Diagnose Windows Installer key by using this tool 'Description of the
Patch Registration Cleanup Tool'
(http://support.microsoft.com/kb/976220/)

im only could use fist one the second part not working keeps giving error
code 646