Hi Robert--
That's the 'reliability update':
http://support.microsoft.com/kb/938194
Maybe it isn't installed, even if WU or MU said it's installed. By
associating the term "program" with update I assume you menat to call an
update an update.
That would mean you're saying you tried to install KB938194, got a
successful install message, and are still being prompted to install.
Check to see it's really installed--I assume it's listed in Windows Update.
Downloads a great free program at
www.belarc.com (The Advisor) and it will
list not only your hdw and software, but applications and updates installed.
It's another check.
If you verify it's in, then run sfc and maybe it will stop the redundant
message:
***SFC as a Remedy***:
SFC or System File Checker is a bit like the spare tire in your car or a
backup battery I suppose. In Vista of course, they have changed it somewhat
and come up with a new name--Redmond stands for name it something different
twice a year and now it's part of WRP or Windows Resource Protection. It
scans protected resources including thousands of files, libraries, critical
folders, and essential registry keys, and it replaces those that are
corrupted with intact ones. It fixes a lot of problems in Windows XP, OE,
Windows Vista, Win Mail, IE6, and on Vista or if it is installed on XP, IE7.
It protects these things from changes by any source including
administrators, by keeping a spare of most of them.
How to Run SFC:
Type "cmd" into the Search box above the Start Button>and when cmd comes up
at the top of the Start menu>right click cmd and click "run as Admin" and
when the cmd prompt comes up at the cmd prompt type "sfc /scannow" no quotes
and let it run. This may fix things quite a bit. It replaces corrupt files
with intact ones, if you're not familiar with it.
Good luck,
CH
