KB935807 install error 0x80070002

R

Richard

WU persistently fails to install this automatically downloaded update with
this error:

Installation Failure: Windows failed to install the following update with
error 0x80070002: Security Update for Windows Vista (KB935807).

I downloaded the update manually & installed it & it is show installed ok,
but WU still downloads & tries to install it.
I tried deleting the C:\Windows\SoftwareDistribution\WuRedir dir & rebooting
but it still downloads it on reboot.

Any ideas please?
 
B

bob clere

Go to the Microsoft website. there is a link (I think under support) where
you can submit a ticket for free help with upgrades. I've used them twice
and was very satisfied. There is also a link on the screen where you receive
the error-try clicking on that as well.
 
G

Guest

It appears that downloading and installing manually does the job then u need
2 hide the update, but in the installed updates kb935807 doesnt show so is it
installed or not?
 
A

antioch

Richard said:
WU persistently fails to install this automatically downloaded update with
this error:

Installation Failure: Windows failed to install the following update with
error 0x80070002: Security Update for Windows Vista (KB935807).

I downloaded the update manually & installed it & it is show installed ok,
but WU still downloads & tries to install it.
I tried deleting the C:\Windows\SoftwareDistribution\WuRedir dir &
rebooting but it still downloads it on reboot.

Any ideas please?
One only - post in the 'windowsupdate' newsgroup!
Antioch
 
G

Guest

in the update history it says installed successful. But in the installed
updates it doesnt show??
 

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