I had posted in a couple of various threads that I was also affected by
this update (KB931768) under both Vista and Windows XP. Under Vista,
Windows Mail had become so slow as to be almost impossible to use. Clicking
on a post in the news groups took about 2-4 seconds to show the text in the
bottom. Replying to a post also took about 2-4 seconds to bring us a usable
reply window. Shutting down Windows Mail took the same 2-4 seconds.
I also stated that I thought it was a program interaction. It took me six
days to rebuild my system, installing each program I normally use,
rebooting and then testing Windows Mail. I was creating an image of my
system after every successful program install so I could go back easily
when I found a problem. All it took was loads of time and testing.
About 2 hours ago I finally found the culprit!
Hint! Raise your hand if you have Spybot Search and Destroy installed.
I had been using Spybot Search and Destroy for about 4 years now. I
installed it under Vista and, because it seemed to work OK, I left it in
place. Well, we all know that Spybot S&D was **not** designed for Vista.
It just happened to work.
Unfortunately, it's short comings showed up after the install of KB931768
I installed Spybot S&D - and did not choose to run through the initial
wizard immediately. I closed down Spybot S&D and tested Windows Mail.
Everything was fine. After a reboot everything was still fine. I then ran
through the wizard and retrieved all the available updates for Spybot S&D.
I again tested Windows Mail and found it to work as it previously had (no
discernible problems or slow downs).
I then chose to ***immunize*** within Spybot, which you have to do to
apply the updates for the program.
I again started Windows Mail.
*****BANG***** *****BOOM***** *****BAM*****
Windows Mail had been broken!
Every adverse condition that I listed above was back in all their glory!
Now, here is the unfortunate part that is going to cause countless
thousands of people a bunch of grief. Uninstalling Spybot Search and
Destroy (even with a reboot) ***DOES NOT*** eliminate the problem and
take you back to where you were previously. Uninstalling and then using
System Restore may - if you have just installed Spybot S&D and made no
changes to your system since. I doubt if too many people would fall into
this category.
Even scouring the file system and deleting all remnants left from the
install does nothing. Spybot must place, or alter, a registry entry
somewhere that is not touched by the uninstall process. You will have to
rebuild your system from scratch and resist the temptation to install
Spybot Search and Destroy.
I have not yet tested to see if this also solves the alternate placement
problem for the Temporary Internet File Folder but I will be testing for
that as soon as I place this post in the suitable newsgroups. I will also
be testing for this under Windows XP when I recover from the total
exhaustion I have been working under for the past 24 hours. (-:
--
Regards,
Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)
Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!