kb820550-Printer spooler crash

M

Marc-Andre

I would like to get the file from the KB article 820550.
I get the specific error message and MS says to contact
them to get the hotfix. We have Windows 2000 sp3 with
Citrix Metaframe XP. Where can I get does file without
having to call them?

Marc-Andre
 
G

Guest

I'm having the exact same problem, too. Does anyone have this file? Why does Microsoft want us to call to get it?
 
G

Guest

Thanks for your reply. I'm on service pack 3, but I finally broke down and called them for the hotfix. They sent it to me at no cost, but told me not to install it on a production machine (like I have a server just lying around) because it hasn't been tested. So, I might install service pack 4 first and see what happens. The funny thing is I have two other servers with the exact same setup and they have no problems

Thanks for you help
Annette
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top