KB 942615 Killed my connection

[Elmira]

There have been 2 windows updates recently that relate to IE 7. They are
KB939653 in Oct. and KB 942615 today. After installing (and rebooting) with
each of them, my IE browser would not connect. Opera worked fine so my
connection was definitely working. Today on the status line it showed the
following: res://ieframe dll.dnserror.htm#. I got my connection back using
System Restore with WinXP home.

Has anyone else had (and solved) this problem?

Thanks.

 

[thecreator]

Hi Elmira,

It might be because that the Update did not install correctly. Use the
Belarc Advisor to determine if the update is installed correctly or not.

Belarc Advisor is a Free tool and download from
http://www.belarc.com/free_download.html .

 

[Gerry]

Check whether the updates failed or were successful.

Select, Start, Help and Support, Keep your Windows up- to-date with
Windows Update, Review your Update History and click on the Failed Icon
(if any) in the Status Column. What does it say for the failed update??



--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[WTC]

There have been 2 windows updates recently that relate to IE 7. They
are KB939653 in Oct. and KB 942615 today. After installing (and
rebooting) with each of them, my IE browser would not connect. Opera
worked fine so my connection was definitely working. Today on the
status line it showed the following: res://ieframe
dll.dnserror.htm#. I got my connection back using System Restore
with WinXP home.

Has anyone else had (and solved) this problem?

Hi Elmira,

Are you using a third-party software firewall?

Error message after you install a Windows Internet Explorer 7 update
from Windows Update or from Microsoft Update: "Webpage cannot be
displayed"
http://support.microsoft.com/default.aspx/kb/942818

 

[deejaydee]

Hi ,
Just read your post about the KB's , just checked my system these two
are installed on my laptop and the two desktops

all are working fine . using XP Pro on the laptop , & both destops are
dual boot XP Pro & XP Home

deejaydee

 

[Elmira]

I called Microsoft and they said I would have to uninstall my antivirus then
install the IE patch then reinstall the AV. I said forget it.

Hi ,
Just read your post about the KB's , just checked my system these two
are installed on my laptop and the two desktops

all are working fine . using XP Pro on the laptop , & both destops are
dual boot XP Pro & XP Home

deejaydee

 

[Tom [Pepper] Willett]

They probably said to disable the real-time protection in your antivirus,
then renable it after the install. Not a very hard task.

:I called Microsoft and they said I would have to uninstall my antivirus
then
: install the IE patch then reinstall the AV. I said forget it.
:
: : > Hi ,
: > Just read your post about the KB's , just checked my system these two
: > are installed on my laptop and the two desktops
: >
: > all are working fine . using XP Pro on the laptop , & both destops
are
: > dual boot XP Pro & XP Home
: >
: > deejaydee
: >
: > : >> Elmira wrote:
: >> ste
: >>>
: >>> There have been 2 windows updates recently that relate to IE 7. They
: >>> are KB939653 in Oct. and KB 942615 today. After installing (and
: >>> rebooting) with each of them, my IE browser would not connect. Opera
: >>> worked fine so my connection was definitely working. Today on the
: >>> status line it showed the following: res://ieframe
: >>> dll.dnserror.htm#. I got my connection back using System Restore
: >>> with WinXP home.
: >>>
: >>> Has anyone else had (and solved) this problem?
: >>
: >>
: >> Hi Elmira,
: >>
: >> Are you using a third-party software firewall?
: >>
: >> Error message after you install a Windows Internet Explorer 7 update
: >> from Windows Update or from Microsoft Update: "Webpage cannot be
: >> displayed"
: >> http://support.microsoft.com/default.aspx/kb/942818
: >>
: >>
: >> --
: >> William Crawford
: >> MS-MVP Windows Shell/User
: >
: >
:
:

 

[Elmira]

Nope they absolutely said to uninstall McAfee (or any AV you have).
Today I gave it a 3rd try with McAfee AV and firewall disabled but it gave
me the same problem connecting (WinXP home) so I am giving up on this patch.

FWIW, I disabled McAfee on my laptop (XP Media Center) and the patch
installed with no problem!

 

[Gerry]

Select, Start, Help and Support, Keep your Windows up- to-date with
Windows Update, Review your Update History and click on the Failed Icon
(if any) in the Status Column. What does it say for the failed update??


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Nope they absolutely said to uninstall McAfee (or any AV you have).
Today I gave it a 3rd try with McAfee AV and firewall disabled but it
gave me the same problem connecting (WinXP home) so I am giving up on
this patch.
FWIW, I disabled McAfee on my laptop (XP Media Center) and the patch
installed with no problem!

They probably said to disable the real-time protection in your
antivirus, then renable it after the install. Not a very hard task.

I called Microsoft and they said I would have to uninstall my
antivirus then install the IE patch then reinstall the AV. I said
Hi ,
Just read your post about the KB's , just checked my system
these two are installed on my laptop and the two desktops

all are working fine . using XP Pro on the laptop , & both
destops are dual boot XP Pro & XP Home

deejaydee

Elmira wrote:
ste

There have been 2 windows updates recently that relate to IE 7. They
are KB939653 in Oct. and KB 942615 today. After installing (and
rebooting) with each of them, my IE browser would not connect. Opera
worked fine so my connection was definitely working. Today on
the status line it showed the following: res://ieframe
dll.dnserror.htm#. I got my connection back using System Restore
with WinXP home.

Has anyone else had (and solved) this problem?


Hi Elmira,

Are you using a third-party software firewall?

Error message after you install a Windows Internet Explorer 7
update from Windows Update or from Microsoft Update: "Webpage
cannot be displayed"
http://support.microsoft.com/default.aspx/kb/942818