Junk Mail Outlook 2007

[Bill]

Hello,
Hope someone can help me. I have added (multiple times) various senders to
my safe senders list. I go to Junk email options and view the safe senders
list. They are there. But e-mail from them continues to end up in the Junk
Mail folder. My option for Junk Mail is set to low. Any suggestions?

Thanks,

Bill

 

[Ben M. Schorr - MVP]

Do you, per chance, also have them (or their domain names) in your blocked
senders list? Are these senders in your Contacts folder?

--

 

[Diane Poremsky {MVP}]

Is this a home computer or work account with Exchange server mailbox? Do you
use another antispam tool besides what outlook includes?

 

[Bill]

This is a home computer. Yes, not that you mention it, I do have another
antispam tool. I will disable that one and see what happens.

thanks.