Junk Mail -- captures safe senders -- why?

[Billusa]

Could somebody please explain why the Vista Mail junk mail functionality
keeps spitting emails to the junk folder that either have the sender
domain.com ORthe entire email address listed in the safe list?

It's extremely annoying!

Thx

 

[DGuess]

Could be the safe senders list is messed up.

 

[Billusa]

Hi Billuse,

Double check your blocked list and see if they might of accidently been
placed in there to. Do you have the Always trust E-mail from my
contacts checked to? If you have any message rules created, double
check them for any conflicting rules.

Hope this helps,
Shawn

Thanks... it was rule that I forgot about!

 

[DBO]

I got the same problem. Somehow it's in setting up the rules...BUT the
Brainpower of Microsoft can't seem to explain how to unravel it. I've lost
out on some very important email.
(And just try to open up a topic like this.....I just get a yellow/red
exclamation.)
Microsoft HELP is about as helpful as rubber crutches.