Junk email folder blocked

H

HelpWanted

My junk email folder is blocked, how do I unblock it? Nothing goes into the
folder automatically or if moved to it. There is a small red circle with a
diagonal line thru it on the folder symbol. Outlook 2007.
 
D

Diane Poremsky [MVP]

The red symbol on the folder just means it’s the junk folder - it doesn't
mean its blocked. Quite a few people have asked about the folder/symbol but
didn't say why the icon was a problem but I understand now. I thought they
just didn't like the icon. <g>

What type of email account do you have configured? Is Junk filtering set on
high?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
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New Poll: What type of email account is your main account?
http://forums.slipstick.com/showthread.php?t=42402
 
V

VanguardLH

HelpWanted said:
My junk email folder is blocked, how do I unblock it? Nothing goes into the
folder automatically or if moved to it. There is a small red circle with a
diagonal line thru it on the folder symbol. Outlook 2007.

Your Junk folder is NOT blocked. If you had actually clicked on that
tree node in the folder list, were you actually blocked from seeing its
list of items? No. The small red circle with diagonal is a prohibition
symbol. It was a bad choice by Microsoft since the diagonaled red
circle usually means "no" or "not" based on the image inside of it, like
for "no smoking", "no cell phones", or "no crosswalk here". The
prohibition symbol means to indicate that the topic icon enclosed within
is prohibited. See examples at:

http://www.cellotape.com/images/prohabition.jpg
http://preview.tinyurl.com/2flm4pf

Using it with junk mail, it would mean "not junk" which is opposite of
what Microsoft intended. With no image, it's just a warning symbol but
without a specific topic. So, I suppose, since the junk folder isn't
exactly "inside" the prohibition symbol that you are being given a
warning about the contents of the folder. Junk e-mail can contain
malware, be for phish or scam sites, or end up luring users into
supporting spam by buying something from the spammers (so those users
are funding the spam effort and are part of the spam problem - spam
would disappear if no one bought anything promoted by spam).

It's just an icon. The entire icon is a folder that includes the
prohibition symbol to warn you regarding its contents. If you had
actually clicked on that tree node, you would have seen that nothing
inside that folder got blocked (as far as listing its contents although
some features may be blocked, like URL links and externally linked
images in HTML-formatted e-mails).
 
H

Harry Meyer

My junk email folder has a red circle with a line thru it. When I delete an email and then see if it is the junk folder it says there are no items to view.
My junk email folder is blocked, how do I unblock it? Nothing goes into the
folder automatically or if moved to it. There is a small red circle with a
diagonal line thru it on the folder symbol. Outlook 2007.
On Friday, May 21, 2010 3:14 PM Diane Poremsky [MVP] wrote:
The red symbol on the folder just means it???s the junk folder - it does not
mean its blocked. Quite a few people have asked about the folder/symbol but
did not say why the icon was a problem but I understand now. I thought they
just did not like the icon. <g>

What type of email account do you have configured? Is Junk filtering set on
high?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

New Poll: What type of email account is your main account?
http://forums.slipstick.com/showthread.php?t=42402
 

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