Jet Database Engine Stopped?

A

Alex Moreau

This morning, while opening a program, I received the error message:

Error 3917

"The Microsoft Jet database engine stopped the process because you and
another user are attempting to change the same data at the same time."

It then opens the application anyway, but fails to open the 'mark up' file,
which is a file that holds all the text highlights of the app. I presume
that this is the file that XP believes is being accessed by more than one
user. Moving, renaming and then attempting to open the file from within the
app produces no change. No highlights appear. Attempting to open a back up
file of markup.txt produces the same results. No highlight, as though the
file were not opened.

These are highlights similar to MS Word text highlights. I am the only user
on this machine, and this occurs even when there are no other machines
running on the network (a small network).

I have tried restoring an Acronis image pre-dating the issue, hoping to
correct the error, but the same error occurs. The only user accounts on the
machine are my admin account, a guest account and an account called "ASP.NET
Machine A..." I tried deleting the 'ASP' account and restarting the machine,
but the error is still there.

I've been using this app for a few years and never had this issue before.
There were no major changes proceeding this issue, and even if there were,
the restoral of the Acronis image should have corrected any such issues.
Anyone have any ideas on what the issue here is?

Thanks,
Al
 
A

Alex Moreau

Alex Moreau said:
This morning, while opening a program, I received the error message:

Error 3917

"The Microsoft Jet database engine stopped the process because you and
another user are attempting to change the same data at the same time."

It then opens the application anyway, but fails to open the 'mark up'
file, which is a file that holds all the text highlights of the app. I
presume that this is the file that XP believes is being accessed by more
than one user. Moving, renaming and then attempting to open the file from
within the app produces no change. No highlights appear. Attempting to
open a back up file of markup.txt
Click to expand...

Opps...that should be markup.ovl.
 
D

Dave Patrick

This article may help.

http://support.microsoft.com/default.aspx?scid=kb;[LN];109953

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| This morning, while opening a program, I received the error message:
|
| Error 3917
|
| "The Microsoft Jet database engine stopped the process because you and
| another user are attempting to change the same data at the same time."
|
| It then opens the application anyway, but fails to open the 'mark up'
file,
| which is a file that holds all the text highlights of the app. I presume
| that this is the file that XP believes is being accessed by more than one
| user. Moving, renaming and then attempting to open the file from within
the
| app produces no change. No highlights appear. Attempting to open a back up
| file of markup.txt produces the same results. No highlight, as though the
| file were not opened.
|
| These are highlights similar to MS Word text highlights. I am the only
user
| on this machine, and this occurs even when there are no other machines
| running on the network (a small network).
|
| I have tried restoring an Acronis image pre-dating the issue, hoping to
| correct the error, but the same error occurs. The only user accounts on
the
| machine are my admin account, a guest account and an account called
"ASP.NET
| Machine A..." I tried deleting the 'ASP' account and restarting the
machine,
| but the error is still there.
|
| I've been using this app for a few years and never had this issue before.
| There were no major changes proceeding this issue, and even if there were,
| the restoral of the Acronis image should have corrected any such issues.
| Anyone have any ideas on what the issue here is?
|
| Thanks,
| Al
|
|
 
A

Alex Moreau

Dave Patrick said:
This article may help.

http://support.microsoft.com/default.aspx?scid=kb;[LN];109953
Click to expand...

Hi Patrick,
This seems to apply to systems running MS Access, which is not installed on
this machine. The only 'Office' program I'm running is MS Word. The
suggested fix is running Access repair utilities, which are not available.

I did neglect to mention that immediately following the 'JET' error messge,
another message appears stating:

"Error opening Markup File database".

ALso, the app that this error occurs upon opening is 'e-Sword'.

Thanks,
Al
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| This morning, while opening a program, I received the error message:
|
| Error 3917
|
| "The Microsoft Jet database engine stopped the process because you and
| another user are attempting to change the same data at the same time."
|
| It then opens the application anyway, but fails to open the 'mark up'
file,
| which is a file that holds all the text highlights of the app. I presume
| that this is the file that XP believes is being accessed by more than
one
| user. Moving, renaming and then attempting to open the file from within
the
| app produces no change. No highlights appear. Attempting to open a back
up
| file of markup.txt produces the same results. No highlight, as though
the
| file were not opened.
|
| These are highlights similar to MS Word text highlights. I am the only
user
| on this machine, and this occurs even when there are no other machines
| running on the network (a small network).
|
| I have tried restoring an Acronis image pre-dating the issue, hoping to
| correct the error, but the same error occurs. The only user accounts on
the
| machine are my admin account, a guest account and an account called
"ASP.NET
| Machine A..." I tried deleting the 'ASP' account and restarting the
machine,
| but the error is still there.
|
| I've been using this app for a few years and never had this issue
before.
| There were no major changes proceeding this issue, and even if there
were,
| the restoral of the Acronis image should have corrected any such issues.
| Anyone have any ideas on what the issue here is?
|
| Thanks,
| Al
|
|
Click to expand...
 
D

Dave Patrick

Sounds like the app uses an Access database.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Hi Dave,
| This seems to apply to systems running MS Access, which is not installed
on
| this machine. The only 'Office' program I'm running is MS Word. The
| suggested fix is running Access repair utilities, which are not available.
|
| I did neglect to mention that immediately following the 'JET' error
messge,
| another message appears stating:
|
| "Error opening Markup File database".
|
| ALso, the app that this error occurs upon opening is 'e-Sword'.
|
| Thanks,
| Al
 
A

Alex Moreau

Dave Patrick said:
Sounds like the app uses an Access database.
Click to expand...

I guess it must. I have tried a repair on the program (no resolution) and a
control panel uninstall and then re-install of the program. No go. I guess
the next step is an XP repair install, but have an email in to tech support.
This XP install is only about a month old. I hate to see it go south so
soon...

Thanks,
Al

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Hi Dave,
| This seems to apply to systems running MS Access, which is not installed
on
| this machine. The only 'Office' program I'm running is MS Word. The
| suggested fix is running Access repair utilities, which are not
available.
|
| I did neglect to mention that immediately following the 'JET' error
messge,
| another message appears stating:
|
| "Error opening Markup File database".
|
| ALso, the app that this error occurs upon opening is 'e-Sword'.
|
| Thanks,
| Al
Click to expand...
 
D

Dave Patrick

I don't think it is an OS issue. Wait for the application support gets back
to you or search for *.MDB The database is probably corrupt or at least
marked as suspect.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| I guess it must. I have tried a repair on the program (no resolution) and
a
| control panel uninstall and then re-install of the program. No go. I guess
| the next step is an XP repair install, but have an email in to tech
support.
| This XP install is only about a month old. I hate to see it go south so
| soon...
|
| Thanks,
| Al
 
A

Alex Moreau

Dave Patrick said:
I don't think it is an OS issue. Wait for the application support gets back
to you or search for *.MDB The database is probably corrupt or at least
marked as suspect.
Click to expand...

A search only turns up 4 .mdb files, and none of those seem related to the
problem app. 2 .mdb's are for another app. The other 2 are dnary.mdb and
ias.mdb, both in windows\system32\ias. There are none for the app in
question. Not sure what you mean by 'marked as suspect', but none seem out
of the ordinary.
--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| I guess it must. I have tried a repair on the program (no resolution)
and
a
| control panel uninstall and then re-install of the program. No go. I
guess
| the next step is an XP repair install, but have an email in to tech
support.
| This XP install is only about a month old. I hate to see it go south so
| soon...
|
| Thanks,
| Al
Click to expand...
 
D

Dave Patrick

Must be some other jet compatible data source.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| A search only turns up 4 .mdb files, and none of those seem related to the
| problem app. 2 .mdb's are for another app. The other 2 are dnary.mdb and
| ias.mdb, both in windows\system32\ias. There are none for the app in
| question. Not sure what you mean by 'marked as suspect', but none seem out
| of the ordinary.
 
A

Alex Moreau

Dave Patrick said:
Must be some other jet compatible data source.
Click to expand...

I can't really say, as tech support just recommended deleting the file from
the program dir and starting the app. The file was then recreated and I
could import a back up. All went well, but unfortunately, my backup was a
month old. I didn't lose too much, but one always hopes to keep all one's
data.

Thanks for all your efforts.

Al
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| A search only turns up 4 .mdb files, and none of those seem related to
the
| problem app. 2 .mdb's are for another app. The other 2 are dnary.mdb and
| ias.mdb, both in windows\system32\ias. There are none for the app in
| question. Not sure what you mean by 'marked as suspect', but none seem
out
| of the ordinary.
Click to expand...
 
A

Alex Moreau

Lem said:
See if there are any *.LDB files. Access calls these "record-locking
information" files.
Click to expand...

Thanks, but no .ldb files at all on this machine.

Al
 
D

Dave Patrick

What file?

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| I can't really say, as tech support just recommended deleting the file
from
| the program dir and starting the app. The file was then recreated and I
| could import a back up. All went well, but unfortunately, my backup was a
| month old. I didn't lose too much, but one always hopes to keep all one's
| data.
|
| Thanks for all your efforts.
|
| Al
 
A

Alex Moreau

Dave Patrick said:
What file?
Click to expand...

oops...the file name is markup.ovl. Apparently, it became corrupted.

Thanks again,
Al

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| I can't really say, as tech support just recommended deleting the file
from
| the program dir and starting the app. The file was then recreated and I
| could import a back up. All went well, but unfortunately, my backup was
a
| month old. I didn't lose too much, but one always hopes to keep all
one's
| data.
|
| Thanks for all your efforts.
|
| Al
Click to expand...
 
D

Dave Patrick

Don't recognize that one, apparently a proprietary database. Anyway glad to
hear it's sorted.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| oops...the file name is markup.ovl. Apparently, it became corrupted.
|
| Thanks again,
| Al
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

The Microsoft Jet Engine Stopped the process 1
Jet database engine stopped process 1
Jet Database? 1
Microsoft Jet database engine stopped. How do I restart? 3
Backup app can't write to shared drive 9
MS Jet db engine stopped 2
Microsoft Jet Database engine stopped. 2
Error: The Microsoft Jet database engine stopped the process becau 2

Top