Java Runtime Install problem

[tacker]

I have a nasty problem trying to install the lastest Java runtime
v11.

No matter whether I try the automatic instllation from Java's web site
or to use their manual method, the installation hangs about 2/3 the
way through and just stops there. No error messages, just hung. It
shows in Add/Remove programs, but can't be deleted either.

I have tried using Windows Installer Cleanup to remove the failed
installation, and I have deleted the entire set of directories for the
Java files in Program Files. None of this is affecting the failure to
install.

If someone has more ideas as to how to fix this proble, I would be
very appreciative. I am running Windows XP Pro with all the latest
updates.

Thanks.

 

[McFly]

tacker,

Have you tried to download the self-installation file (~15MB) from the
Java website, uninstall the the old version in the PC, and run the
installation file?

You can download the file from here:
<http://www.java.com/en/download/manual.jsp>

-fly-

 

[tacker]

tacker,

Have you tried to download the self-installation file (~15MB) from the
Java website, uninstall the the old version in the PC, and run the
installation file?

You can download the file from here:
<http://www.java.com/en/download/manual.jsp>

-fly-







- Show quoted text -

Yes, tried that, too, it also fails in the middle of copying files.

I am flummoxed because the PC works perfectly except for this issue.

After failing in the middle, the installed item does appear in the add/
remove list, but really isn't installed, and if you try to remove it
using add/remove, then it acts like it is removing it, but will not
delete the item from the add/remove list in the end. So, I run the MS
Install Cleanup Utility and delete the item that way. Then, I have
deleted references to Java from registry and deleted directory from
Program Files. I don't know what else, if anything to delete or try.

No matter all the above, if i try to reinstall, either from web site
or manually, as they direct, it hangs in both cases.

Any more suggestions?

Thanks..

 

[McFly]

tacker,

Have you tried uninstalling Java in safe mode?

 

[tacker]

tacker,

Have you tried uninstalling Java in safe mode?









- Show quoted text -

I had to go to safe mode to have it allow me to delete all java files
in program directory. The item really isn't in the add/remove list
any longer, so trying to delete that way while in safe mode isn't an
option.

 

[McFly]

Have you tried disconnecting to internet and turning off the firewall,
antispyware and antivirus programs before installing Java?

 

[Rock]

I have a nasty problem trying to install the lastest Java runtime
v11.

No matter whether I try the automatic instllation from Java's web site
or to use their manual method, the installation hangs about 2/3 the
way through and just stops there. No error messages, just hung. It
shows in Add/Remove programs, but can't be deleted either.

I have tried using Windows Installer Cleanup to remove the failed
installation, and I have deleted the entire set of directories for the
Java files in Program Files. None of this is affecting the failure to
install.

If someone has more ideas as to how to fix this proble, I would be
very appreciative. I am running Windows XP Pro with all the latest
updates.

The current Java runtime is version 6. Sun, for some reason, always has an
older version on that one web site. Here is a link to the site where you
can get version 6: http://java.sun.com/javase/downloads/index.jsp

It's about half way down the page. You want Java Runtime Environment (JRE)
6

 

[tacker]

The current Java runtime is version 6. Sun, for some reason, always has an
older version on that one web site. Here is a link to the site where you
can get version 6: http://java.sun.com/javase/downloads/index.jsp

It's about half way down the page. You want Java Runtime Environment (JRE)
6

That did the trick!

Thank you, thank you, thank you.

 

[Rock]

That did the trick!

Thank you, thank you, thank you.

You're welcome. In general you only need the most recent version of Java.
Remove previous versions before installing a new one.

 

[tacker]

You're welcome. In general you only need the most recent version of Java.
Remove previous versions before installing a new one.

JRE6 recognized that another installation was "in process," but
whereas JRE5 would just abort the attempted installation and tell you
to remove the prior version, JRE6 has its own built-in uninstaller,
which cleaned everything up successfully and allowed the new Java
installation to proceed.