java error

[ron]

using a new Gateway computer with WIN XP Pro. Connecting to a General
Motors system to access their software and files. has worked well for
some time. now getting a Processing Exception:
java.io.FieNotFoundException:
/usr/local/iplanet..................................
................../tag.properties(No such file or directory).

I left out middle of error message becuase it was very long. Contacted
GM support and they tested some things but said it had to be on local
computer, not at their end.

Any suggestions on what to try?

Thanks

Ron

 

[Rick \Nutcase\ Rogers]

Hi ron,

using a new Gateway computer with WIN XP Pro. Connecting to a General
Motors system to access their software and files. has worked well for
some time. now getting a Processing Exception:
java.io.FieNotFoundException:
/usr/local/iplanet..................................
................./tag.properties(No such file or directory).

I left out middle of error message becuase it was very long. Contacted
GM support and they tested some things but said it had to be on local
computer, not at their end.

Any suggestions on what to try?

Thanks

Ron

And you've reinstalled the java engine?
http://www.java.com/en/download/windows_automatic.jsp

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

Rick Why is the Java installation so LARGE? Like 107MB I do not have it
installed and so far, don't seem to need it. Home user no Heavy Duty usage.

 

[Rick \Nutcase\ Rogers]

Hi Dale,

Rick Why is the Java installation so LARGE? Like 107MB I do not have
it
installed and so far, don't seem to need it. Home user no Heavy Duty
usage.

Don't know, I didn't write the engine. Ask Sun why.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

Wouldn't waste my time with them! Thanks

Hi Dale,


Don't know, I didn't write the engine. Ask Sun why.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[ron]

Rick,

GM tech support had us uninstall Java 2 Standard Edition Runtime 5.0 and then
Reinstall. didn't solve problem. Could get to GM from another computer in the
shop so we don't think it is at GM's end.

Ron

 

[ron]

Hi ron,


And you've reinstalled the java engine?
http://www.java.com/en/download/windows_automatic.jsp

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

rick,

sent a reply back a few days ago but see it doesn't appear here. Yes, GM
had us unistall and re-install the java 2SE engine. Ran the test off the
Sun Java site and it says the engine is installed and working correctly.
Didn't solve the problem. Account can be reached by other computers in the
shop so i guess it can't be on GM's end. any other suggestions?

Ron