I've lost my CD! Help!

[Helpless]

I bought XP PRO, installed it, activated it, and have been using it
for past months.

Now my system is acting up and I have reached the point that I want to
reinstall XP again and start afresh.

Problem is, I have mislaid the darned CD disk. I do have its serial
number recorded however.

Assuming I cannot find the disk, I'm wondering what my options are.
Can I coerce MS to send me another disk? Or, what else can I do?
Short of another $300 that is.

Thank you

 

[cimex]

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/?kbid=326426

 

[Helpless]

http://support.microsoft.com/?kbid=326426

When I go to the web page it says, the 'knowledge base' article is NOT
available!

Now what?
Thanks

 

[John Ski]

Subject: I've lost my CD! Help!

From: (e-mail address removed)
Date: 10/23/2003 3:47 PM Eastern Daylight Time
Message-id: <[email protected]>

I bought XP PRO, installed it, activated it, and have been using it
for past months.

Now my system is acting up and I have reached the point that I want to
reinstall XP again and start afresh.

Problem is, I have mislaid the darned CD disk. I do have its serial
number recorded however.

Assuming I cannot find the disk, I'm wondering what my options are.
Can I coerce MS to send me another disk? Or, what else can I do?
Short of another $300 that is.

Thank you

Nothing on an XP CD ties it to a specific Product Key. So if you can find a
friend with XP Pro and copy his disk and you have a valid Product Key you're
set.

HTH,
John
"Any sufficiently advanced technology is indistinguishable from magic"
***Arthur C. Clarke***

 

[Helpless]

Nothing on an XP CD ties it to a specific Product Key. So if you can find a
friend with XP Pro and copy his disk and you have a valid Product Key you're
set.

I have a valid key and a friend with such a CD. I will attempt to get
it and make a copy and try it.

Thanks

 

[cimex]

My apologies. Cutting and pasting typos is not a good thing to do. Thanks
for the feedback, as I have given this out before, unknowingly...

"How to Replace Lost, Broken, or Missing Microsoft Software or Hardware"
http://support.microsoft.com/default.aspx?kbid=326246

 

[Michael Stevens]

I bought XP PRO, installed it, activated it, and have been using it
for past months.

Now my system is acting up and I have reached the point that I want to
reinstall XP again and start afresh.

Problem is, I have mislaid the darned CD disk. I do have its serial
number recorded however.

Assuming I cannot find the disk, I'm wondering what my options are.
Can I coerce MS to send me another disk? Or, what else can I do?
Short of another $300 that is.

Thank you

Click on or copy and paste the link below into your web browser address bar.
Contact MS for replacement.
http://michaelstevenstech.com/xpfaq.html#need
--

Michael Stevens MS-MVP XP
(e-mail address removed)
http://michaelstevenstech.com
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