Itunes download

[Guest]

I just tried to download a new version of itunes on my home computer and keep
getting an error at the end of the download that says check Windows Installer
Help on msi.chm or MSDN. I copied the itunes.exe from my work computer which
worked and still got the same error message on my home computer. How can I
get this download to work. I lost my previous version of itunes in the
process.

 

[S.Sengupta]

Make sure that you are doing the following things:-
1]To install iTunes or iPod software, you need to be logged in as an
administrator on the computer.
2]You should have the latest Windows Installer engine installed.
http://support.microsoft.com/default.aspx?scid=kb;en-us;884016
3]If you have temp.installation files then you must empty your Temp
directory and restart.
4]If you have older versions of iTunes then Uninstall that.
5]Disable AV Software during installation.

I shall suggest you to kindly go through the instructions:-"Clean up
iTunes installer files on the computer" as described here:-
http://docs.info.apple.com/article.html?artnum=93976

regards,
ssg MS-MVP

 

[Guest]

Outstanding. I have been trying for days to accomplish this and all is well.
I was able to download my previous library of 366 songs and the program
works flawlessly thanks to you. Thanks again for your help.

Make sure that you are doing the following things:-
1]To install iTunes or iPod software, you need to be logged in as an
administrator on the computer.
2]You should have the latest Windows Installer engine installed.
http://support.microsoft.com/default.aspx?scid=kb;en-us;884016
3]If you have temp.installation files then you must empty your Temp
directory and restart.
4]If you have older versions of iTunes then Uninstall that.
5]Disable AV Software during installation.

I shall suggest you to kindly go through the instructions:-"Clean up
iTunes installer files on the computer" as described here:-
http://docs.info.apple.com/article.html?artnum=93976

regards,
ssg MS-MVP

I just tried to download a new version of itunes on my home computer and keep
getting an error at the end of the download that says check Windows Installer
Help on msi.chm or MSDN. I copied the itunes.exe from my work computer which
worked and still got the same error message on my home computer. How can I
get this download to work. I lost my previous version of itunes in the
process.