It won't go away and the pro's say it's not a virus.

[Guest]

At boot up a 3x7 gray border box that is black within with what looks like a
volume control appears and will not go away. If you click Start Log Off the
color goes to black and white and doesn't shut off. ou can shut down via the
Task Manager. During boot up the volume slide goes from 80 to 0.

Does anybody have infomation on this? I am I the only one?

Windows XP Media Edition 2002 service pack 2

 

[Rock]

At boot up a 3x7 gray border box that is black within with what looks like
a
volume control appears and will not go away. If you click Start Log Off
the
color goes to black and white and doesn't shut off. ou can shut down via
the
Task Manager. During boot up the volume slide goes from 80 to 0.

Does anybody have infomation on this? I am I the only one?

Windows XP Media Edition 2002 service pack 2

Does it happen if you go into Safe Mode? If not then try clean boot
troubleshooting to pinpoint the offending app/service.

Clean Boot Troubleshooting

How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560

How to perform advanced clean-boot troubleshooting in Windows XP
http://support.microsoft.com/?id=316434

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353