Is Umart any good?

[Rod Speed]

Rod Speed wrote

At work we had keyboards that have double molding so that the whole
key has to be literally worn away before you can't see the number anymore. Finger nails end up slowly grinding a
groove into the keys. We brought them about 8 years ago and have never seen them since. All are still working.

Yeah, thats what I used to use before the PC era, DEC LK201 keyboards specifically.

Never seen them with PC keyboards.

 

[The Old Bloke]

Not the norm at all. That is a special negotiated rate for AFTA.

my mistake.

 

[John Phillips]

my mistake.

No worries. Bloody good rates, BTW!

 

[The Old Bloke]

No worries. Bloody good rates, BTW!

It seems most merchant rates are not publicly available. However I found
the merchant rate for restaurants and caterers, offered by Westpac.


http://www.restaurantcater.asn.au/r...enefits from Westpac/Westpac_Flyer_201106.pdf

Whatever the rate, I feel that the 3% fee charged by Umart is excessive.
Umart has a huge turnover, and most transactions (based on my observations
when I have been to their store) are over $200. That said, Umart are keenly
priced.

Regards
Doug

 

[Dazza]

I already said that I told their sydney office about that, ****wit.

Then why did you make that dumb-arse comment, you terminal ****wit.

Not if you dont have the weight, ****wit.

Thats why I asked "them" for the cost of freight, you terminal ****wit.
If their warehouse dosn't have a set of scales they should just shut their
doors now instead of waiting for the liquidators.

We'll see...


I never ever said that they do anything like that, ****wit.


I already said that I told their sydney office about that, ****wit.

Then why did you make that dumb-arse comment, you terminal ****wit.

Last time I ordered on thanks, ****wit.

1984 ?

Thanks for that completely superfluous proof that you have never ever
had a ****ing clue about anything at all, and why umart made an obscene
gesture in your general direction and didnt bother too much with your
email.

Oh I must have made a mistake....when the manufacturer says that the case
will accept a std atx form factor sized board, they must have really meant
to say, will fit any size board you want, including packaging.
The fact is that the case I had selected would not fit a MB with packaging
inside without removing drivebays or other...period.
http://www.antec.com/pdf/flyers/P182.pdf

I already said that I told their sydney office about that, ****wit.

Then why did you make that dumb-arse comment, you terminal ****wit.

Nope, no problem for them that they dont
have to waste their time with a fool like you.

Your the only fool here rod, u have been for years.
I put you in my killfile about 10yrs ago, proberly at the height of your
insanity.
As always, when you've lost the argument you resort to insults and abuse.
Your a troll & a terminal ****wit.

We'll see if you actually get what you wanted and save anything.

I use PayPal or my credit card. Both of which give me full protection if the
goods are faulty or dont arrive.
Maybe you should catch-up with the modern way of doing things.

And we'll see if you actually get what you ordered too.

I use PayPal or my credit card. Both of which give me full protection if the
goods are faulty or dont arrive.
Maybe you should catch-up with the modern way of doing things.

And we'll see if you actually get what you ordered.

I use PayPal or my credit card. Both of which give me full protection if the
goods are faulty or dont arrive.
Maybe you should catch-up with the modern way of doing things.

And we'll see if it actually works in that motherboard too.

The ram is on the MB manufacturer's QVL

I use PayPal or my credit card. Both of which give me full protection if the
goods are faulty or dont arrive.
Maybe you should catch-up with the modern way of doing things.

And we'll see if you actually get what you ordered.

I use PayPal or my credit card. Both of which give me full protection if the
goods are faulty or dont arrive.
Maybe you should catch-up with the modern way of doing things.

And we'll see if you actually get what you ordered.

I use PayPal or my credit card. Both of which give me full protection if the
goods are faulty or dont arrive.
Maybe you should catch-up with the modern way of doing things.

And you're farting around a hell of a lot more than you
would have if you ordered it from umart anyway.

Nope, i am however wasting time w/ this thread.

Thats what determines what profit they make, cretin.

I dont care.

Any 2 year old could leave that for dead, child.

yeah, not quite down to your level of abuse is it rod!

Yep, everyone can see for themselves that that is a bare faced lie.

Nope, read the post you cretin

Everyone can see for themselves that that is a bare faced lie.

Nope, read the post you cretin

Tad unlikely that I'd be running their sydney operation down if I did,
****wit.

Who said anything about running it, i doubt you could correctly manage your
own life let alone a business.
Perhaps you would be best served in the customer complaints dept.
or maybe the warehouse lacky.....u might even find a set of scales & a tape
measure.

No problem for them that some obnoxious little shit like you ****s off
somewhere else.

obnoxious little shit...now isnt that the pot calling the kettle black!

We'll see...


Gunna be hilarioius when you get shafted.

I use PayPal or my credit card. Both of which give me full protection if the
goods are faulty or dont arrive.
Maybe you should catch-up with the modern way of doing things.
(see..i can cut & paste too, you lame retard)

Its obvious from their email to you, ****wit.

no its not, again your making things up.
Give yourself a slap across the face, you terminal ****wit!

 

[Doug Jewell]

It seems most merchant rates are not publicly available. However I found
the merchant rate for restaurants and caterers, offered by Westpac.


http://www.restaurantcater.asn.au/r...enefits from Westpac/Westpac_Flyer_201106.pdf

Whatever the rate, I feel that the 3% fee charged by Umart is excessive.
Umart has a huge turnover, and most transactions (based on my observations
when I have been to their store) are over $200. That said, Umart are keenly
priced.

I've never shopped with Umart - do they charge the 3% for
in-store transactions too? I can understand 3% for internet
purchases - Most banks charge a couple of percentage points
higher for Internet/Mail/Phone transactions, because of the
greater risk associated with these types of transactions.
(which I don't quite follow, because they charge it back to
the store anyway, so the store gets the double whammy of a
greater charge plus a greater risk).

 

[The Old Bloke]

I've never shopped with Umart - do they charge the 3% for in-store
transactions too? I can understand 3% for internet purchases - Most banks
charge a couple of percentage points higher for Internet/Mail/Phone
transactions, because of the greater risk associated with these types of
transactions. (which I don't quite follow, because they charge it back to
the store anyway, so the store gets the double whammy of a greater charge
plus a greater risk).

..

In store purchases attract a 3% for Visa/Mastercard and 6% for Amex

I have only bought instore

See http://www.umart.com.au/newindex2.phtml?bid=2

"MasterCard, Visa & Bankcard incur a 3% surcharge. American Express incurs a
6% surcharge."

I often encounter a 2% charge for Amex, but 3% and 6% is terrible

 

[atec77]

.

In store purchases attract a 3% for Visa/Mastercard and 6% for Amex

I have only bought instore

See http://www.umart.com.au/newindex2.phtml?bid=2

"MasterCard, Visa & Bankcard incur a 3% surcharge. American Express incurs a
6% surcharge."

I often encounter a 2% charge for Amex, but 3% and 6% is terrible

Yes it is high but it also offers you the option of a turn back.. would
you rather do without ?

 

[John Phillips]

In store purchases attract a 3% for Visa/Mastercard and 6% for Amex

I have only bought instore

See http://www.umart.com.au/newindex2.phtml?bid=2

"MasterCard, Visa & Bankcard incur a 3% surcharge. American Express
incurs a 6% surcharge."

In that case, I believe that they must be doubling the fees charged.

 

[Rod Speed]

Some gutless ****wit desperately cowering behind
Dazza <[email protected]>
desperately attempted to bullshit its way out of its
predicament and fooled absolutely no one at all, as always.

 

[The Old Bloke]

Yes it is high but it also offers you the option of a turn back.. would
you rather do without ?

Hi Atec,

What's a "turn back"?

Regards
Doug

 

[Craig Welch]

It seems most merchant rates are not publicly available. However I found
the merchant rate for restaurants and caterers, offered by Westpac.

Neither should they be. They're individually negotiated. Often of course
a new merchant will have no choice but to take the rate offered. But
with volume comes a little power.

In countries such as Hong Kong, rates are often less than 1%, and
sometimes a merchant will shop an *individual transaction* around
between banks seeking the lowest available rate.

 

[Craig Welch]

I've never shopped with Umart - do they charge the 3% for in-store
transactions too? I can understand 3% for internet purchases - Most
banks charge a couple of percentage points higher for
Internet/Mail/Phone transactions, because of the greater risk associated
with these types of transactions. (which I don't quite follow, because
they charge it back to the store anyway, so the store gets the double
whammy of a greater charge plus a greater risk).

Even if a bank charges a transaction back to a merchant, it still
suffers costs associated with the chargeback, and the possible two stage
mechanism for disuting that chargeback.

 

[Craig Welch]

In store purchases attract a 3% for Visa/Mastercard and 6% for Amex

Which is no doubt in breach of their merchant agreement with the bank or
with Amex.

 

[Craig Welch]

No, you just can't read.
(you don't work for umart do you)

Rod? Work? You jest. Why should Rod work, when he has us taxpayers to
look after him?

 

[Craig Welch]

Some gutless ****wit desperately cowering behind
Dazza <[email protected]>
desperately attempted to bullshit its way out of its
predicament and fooled absolutely no one at all, as always.

Dazza wins ...

 

[Klompmeester]

Some gutless ****wit desperately cowering behind
Dazza <[email protected]>
desperately attempted to bullshit its way out of its
predicament and fooled absolutely no one at all, as always.

Dazza 1 - Rod 0

 

[John Phillips]

Rod? Work? You jest. Why should Rod work, when he has us taxpayers to
look after him?

Roddles was busy in Canberra today, accepting the "apology" from Krudd.

Tonight Roddles will be sniffing petrol again before posting more anger
and abuse, but at least we all apologised to you, Roddles!

 

[mjensen0]

Below is a copy of an email I sent to Umart regarding some components I
intend to buy for my new system.
Further below is their reply, which didn't seem to answer any of the
questions I asked (well, all but one)
It seems they might be reluctant to detail freight & other costs prior to
purchase?
I find it really annoying to have asked seemingly simple questions to get
such a lame reponse!

Has anyone got any positive or negative dealings with Umart they care to
share with me before I spend almost $3k with them?

(BTW, any comments on the system?)

Email as sent to sales Manager.............

Hi,

I have a few questions regarding an order I wish to place with you.
I intend to purchase the components for a complete system.

How much is the freight to the NSW Central Coast (Post Code 2263)?
Does the freight charge include insurance?
Do you offer a build/assembly service for the components I intend to buy, if
yes, cost?

I am after the Intel E8400 CPU which seems out of stock in your shop, can
you provide an accurate
time for delivery, or are you able to transfer one from another of your
shops to complete this order?

Thanking you in advance

XXXXXXX XXXXXXX (omitted for obvious reasons)
XXXXXXXX XXXXXXX

Product Quantity Price Gst Total
Microsoft Windows XP PRO (OEM) $219.00 $19.91 $219.00
Panasonic 1.44 Floppy(black) $15.00 $1.36 $15.00
Samsung 400G 7200RPM SATAII $105.00 $9.55 $105.00
Samsung 22 226BW Wide TFT Monitor - Black 2ms Digital / Analog Interf
$399.00 $36.27 $399.00
Antec 850W TruePower Quattro ATX & EPS 12V Power Supply, Modular Cable
$270.00 $24.55 $270.00
Antec P182 Performance One Black ATX Mid Tower - NO PSU $195.00
$17.73 $195.00
Logitech G9 Laser Gaming Mouse USB $99.00 $9.00 $99.00
Gigabyte GA-X38-DQ6 X38 1600MHz FSB DDR2-1066MHz 2 x PCI Express x16 S
$344.00 $31.27 $344.00
Corsair TWIN2X2048-8500C5D 2GB $219.00 $19.91 $219.00
Logitech G15 Gaming Keyboard Refresh $99.00 $9.00 $99.00
Gigabyte NX8800GT 512MB DDR3 PCIEx16 HDCP 2xDVI-I HDTV $359.00
$32.64 $359.00
LG H20NS10 SATA 20X+- Super Multi DVD Rewriter Black with Software
$39.00 $7.09 $78.00
Intel ATX E8400 CORE 2 DUO /3.0GHz/6MB/1333FSB/LGA775 $299.00
$27.18 $299.00
Total $245.45 $2700.00

And the reply..........

hi,

the cost is depend on the size and the weight and the location
yes, the freight charge include insurance
yes, we do offer a system build,

if you need anyinformation please feel free to contact our sales staff so we
can help you 33693928

Kind Regards
Andrew

All prices quoted are for the Internet cash price. To pay using Visa,
Mastercard or Bank Card is a 3% surcharge. Payments via EFTPOS, Direct
deposit, BPAY and Cheque are considered to be cash.

OPENING HOURS
Mon-Friday : 9am-5pm
Saturday 9am-4pm

Open late night Thursday for pick up only until 8pm

Not open Sundays

I have found UMart Milton to be excellent. Efficient, courteous and
inexpensive. They aren't allowed to show that "Quality Endorsed
Company" logo unless something good is going on!!!!!!!Place a firm
order and they will likely invest the time to enquire as to freight
costs and relay that information to you. You can't expect to give you
exact prices on just an enquiry. Yes they do a system build. On their
website click on "Desktop Computers", then "Customer Configure
System". Select the components you want and click on the "Ok tell me
how much will it cost" box. Enjoy the experience as I have!

 

[Dazza]

I have found UMart Milton to be excellent. Efficient, courteous and
inexpensive. They aren't allowed to show that "Quality Endorsed
Company" logo unless something good is going on!!!!!!!Place a firm
order and they will likely invest the time to enquire as to freight
costs and relay that information to you. You can't expect to give you
exact prices on just an enquiry.

I'm sorry, but I believe I can.
After all, most other online retailers list their freight costs up-front.
They should know the exact cost to freight each item or parcel/box.
They have been doing this for a while I assume.
The disappointing thing for me is that I was ready to place an order....I
wanted to buy!
I just needed to know how much!

I did end up buying some of the components I wanted from AusPC Market.
I was quite impressed with the service.
I couldn't decide on a case to buy. The P182 had some issues I was concerned
about with the space for the PSU.
I rang and spoke to a sales person who I found was very knowledgeable on the
problem and recommended a P900 instead.
I placed an order at 3:30pm and it arrived at about 4pm the next day...very
pleased.
Bear in mind, AusPC Market includes the transport cost in their list prices.
When you add the freight costs? plus 3% for credit cards Umart is not really
any cheaper, not on the items I bought anyway.

Thanks for the post. I had heard Umart spoken of favorably & thought their
service may have been better.
Perhaps I got them on a bad day.

BTW...I've worked for a few companies with the "quality endorsement" & it
means SFA.
There are different levels of the standard which apply to that statement &
in some cases all it means is placing stock in certain areas allocated for
received, dispatch & returns & file the paperwork in an appropriate manner.
Mostly, the quality assurance standards will help the business to supply or
contract to gov. dept's. which often require it.
Having said that, the management practices of an endorsed company should be
better than a company not endorsed, & yet its no guarantee that it will be.
(like I said above...it means SFA)