Is this an easy fix or complicated one?

[lvee]

Could be, and probably is the reason. Read your manual on how to uninstall
your All-In-One,
Then, before you reinstall it, see if the error happens again. If all is
well after uninstalling, and unplugging, try reinstalling your All-In-One
again, including the driver software.
But, first check your Device Manager to see if there are any conflicts.
Also, another thing I should have had you look into is your event viewer.
Go to Start>Admin Tools>event viewer. Again, look for any yellow warning
indicators, or red error indicators.
If there are any, you can click on them, that will bring up a brief
explanation, and included in that explanation will be a link that you can
click on that will give more info and possibly a fix.

 

[Michael Solomon \(MS-MVP\)]

You are welcome, Colette.

I'll continue to watch this thread for a bit to see if you get this resolved
with Ivee's suggestions.

If not, you may need to start uninstalling things one by one and seeing if
the problem reappears after each removal. I'd start with software by you
may get to the point of having to remove anything else connected to the
system except keyboard, mouse and monitor, uninstalling any drivers and
software for the devices, rebooting and running the system a bit to see if
the problem goes away. Sometimes that's all you can do to isolate such
issues.

--
In memory of our dear friend, MVP Alex Nichol.

Michael Solomon MS-MVP
Windows Shell/User
https://mvp.support.microsoft.com/communities/mvp.aspx
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

 

[Guest]

Thank you both, Ivee and Michael for sticking with me to figure this out.
My girls grandfather passed away yesterday. So I wasn't able to get anything
checked. I should have a chance this afternoon. Will post as soon as I can.

 

[Guest]

Question on your last post Ivee... when it comes to checking the Device
Manager to see if there's any conflicts, How do I do that?
I also did a quck look in the Event Viewer. And Oh my... there's all kinds
of Yellow warnings and Red Errors.
Under Applications: Numerous Warnings and errors for MsiInstaller ;
category none ; Event 1004 there were dozens (and several for 11706) Red
Error Application Hand Category General or none Event 1106, (1000, 1002)

Under Security there was none at all.

Under System Numerous ones again. Alot of Warning Yellow - W32Time
Category none Event 36
And numerous Error Red Service Manager Category None Event 10010 (7009,7023)
Red Error ATAPI Cat None Event 9
Error Red DCOM Category None Event 1005

Looks like hours of work to fix all these.

 

[lvee]

Well, first things first. I am very sorry about your loss.

As far as device manager, sorry, I should have posted the how-to on that.
Go to start>right click My Computer>Properties>Hardware>Device Manager.
Look for same yellow, or red indicators.
Now, what I'm going to do is check those event I.D.'s. I'll get back to
you.

 

[lvee]

Okay, I know I asked this already, you are running XP, but did you upgrade
that from anything?
Okay, back to the event errors.
Go back there, and click on System. Now, find the very first error..red,
not yellow. that pertains to the time this started happening.
Double Click on that, copy the contents of the box that pops up. If your
copy and paste function does not work for that, just click and highlight the
text, then, from your keyboard press the Ctrl key and the 'CO key. Then, in
your reply post here, paste it. You can have both things open at the same
time, so keep that event viewer open, go to that same error, double click to
open it, then click on the link that they provide for you. When that page
opens, highlight and copy the entire page, and paste it in your reply as
well. If you want you can post that page as a link, instead of posting the
page itself. To do that, highlight and 'copy' the address that's in your
address bar, then just paste it in your reply..it will show up as a link.
We might want to repeat this for each error you have. But lets just start
with one.
The problem I'm having is that all of the things I'm finding about most of
those error pertain to Windows 2000...strange, but true!

 

[lvee]

If your

copy and paste function does not work for that, just click and highlight
the text, then, from your keyboard press the Ctrl key and the 'CO key.

Correction, when copying, press Ctrl plus the C key, not CO....sorry, major
typo!

 

[Guest]

Good morning Ivee... Thank you for your condolences. It's the first close
death for my girls and even though teens they're taking it much harder than
expected. Sorry for the delay. Now...
It's very strange that the errors are mainly coming up as win 2000. When I
purchased this system from Dell (supposedly new.. it came with XP) So I never
upgrdaded Makes me wonder about Dell now. Hmmmm......

Here's the very first warning error, 3/15 I honestly can't remember if this
is when it started or not. I'll post another from beginning of April
when I know it was happening. But here's the first:

The Application Management service terminated with the following error:
The specified module could not be found.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Details
Product: Windows Operating System
ID: 7023
Source: Service Control Manager
Version: 5.0
Component: System Event Log
Symbolic Name: EVENT_SERVICE_EXIT_FAILED
Message: The %1 service terminated with the following error:
%2

Explanation
The specified service stopped unexpectedly with the error indicated in the
message. The service closed safely.


User Action
To troubleshoot the error:

Review the error information displayed in the message.
To display the WIN32_EXIT_CODE error that SCM encountered, at the command
prompt, type
sc query service name
The information displayed can help you troubleshoot possible causes for the
error.



Version: 5.2
Symbolic Name: EVENT_SERVICE_EXIT_FAILED
Message: The %1 service terminated with the following error:
%2

Explanation
The specified service stopped unexpectedly with the error indicated in the
message. The service closed safely.


User Action
To troubleshoot the error:

Review the error information displayed in the message.
To display the WIN32_EXIT_CODE error that SCM encountered, at the command
prompt, type
sc query service name
The information displayed can help you troubleshoot possible causes for the
error.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Now here's an error from April 2 when I know for certain this happened.

The server {F3A614DC-ABE0-11D2-A441-00C04F795683} did not register with DCOM
within the required timeout.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Details
Product: Windows Operating System
ID: 10010
Source: DCOM
Version: 5.0
Component: System Event Log
Symbolic Name: EVENT_RPCSS_SERVER_START_TIMEOUT
Message: The server %1 did not register with DCOM within the required
timeout.

Explanation
The Component Object Model (COM) infrastructure tried to start the named
server; however, the server did not reply within the required timeout period.
There might be a deadlock, or the program might not have responded to the
server initialization code within the timeout period of two minutes.


User Action
If the problem continues to occur, contact the program vendor.

To determine the program vendor

Using Regedit, navigate to the following registry value
HKCR\Clsid\clsid value\localserver32
The clsid value is the information displayed in the message.
In the right pane, double-click Default. The Edit String dialog box is
displayed. Leave this dialog box open.
Click Start, and then click My Computer.
Using the information displayed in the Value data box of the Edit String
dialog box, navigate to the program.
Right-click the program name, and then click Properties.
The Properties dialog box for the program is displayed.
To determine who the vendor is for this program, refer to the Version tab.



Version: 5.2
Symbolic Name: EVENT_RPCSS_SERVER_START_TIMEOUT
Message: The server %1 did not register with DCOM within the required
timeout.

Explanation
The Component Object Model (COM) infrastructure tried to start the named
server; however, the server did not reply within the required timeout period.
There might be a deadlock, or the program might not have responded to the
server initialization code within the timeout period of two minutes.


User Action
If the problem continues to occur, contact the program vendor.

To determine the program vendor

Using Regedit, navigate to the following registry value
HKCR\Clsid\clsid value\localserver32
The clsid value is the information displayed in the message.
In the right pane, double-click Default. The Edit String dialog box is
displayed. Leave this dialog box open.
Click Start, and then click My Computer.
Using the information displayed in the Value data box of the Edit String
dialog box, navigate to the program.
Right-click the program name, and then click Properties.
The Properties dialog box for the program is displayed.
To determine who the vendor is for this program, refer to the Version tab.

~~~~~~~~~~~~~~~~~~~~~~
Remember I talked about my HP all in One not being able to scan? This looks
like a Warning error pertaining to it thought I'd post it as well.

Details
Product: Windows Operating System
ID: 10010
Source: DCOM
Version: 5.0
Component: System Event Log
Symbolic Name: EVENT_RPCSS_SERVER_START_TIMEOUT
Message: The server %1 did not register with DCOM within the required
timeout.

Explanation
The Component Object Model (COM) infrastructure tried to start the named
server; however, the server did not reply within the required timeout period.
There might be a deadlock, or the program might not have responded to the
server initialization code within the timeout period of two minutes.


User Action
If the problem continues to occur, contact the program vendor.

To determine the program vendor

Using Regedit, navigate to the following registry value
HKCR\Clsid\clsid value\localserver32
The clsid value is the information displayed in the message.
In the right pane, double-click Default. The Edit String dialog box is
displayed. Leave this dialog box open.
Click Start, and then click My Computer.
Using the information displayed in the Value data box of the Edit String
dialog box, navigate to the program.
Right-click the program name, and then click Properties.
The Properties dialog box for the program is displayed.
To determine who the vendor is for this program, refer to the Version tab.



Version: 5.2
Symbolic Name: EVENT_RPCSS_SERVER_START_TIMEOUT
Message: The server %1 did not register with DCOM within the required
timeout.

Explanation
The Component Object Model (COM) infrastructure tried to start the named
server; however, the server did not reply within the required timeout period.
There might be a deadlock, or the program might not have responded to the
server initialization code within the timeout period of two minutes.


User Action
If the problem continues to occur, contact the program vendor.

To determine the program vendor

Using Regedit, navigate to the following registry value
HKCR\Clsid\clsid value\localserver32
The clsid value is the information displayed in the message.
In the right pane, double-click Default. The Edit String dialog box is
displayed. Leave this dialog box open.
Click Start, and then click My Computer.
Using the information displayed in the Value data box of the Edit String
dialog box, navigate to the program.
Right-click the program name, and then click Properties.
The Properties dialog box for the program is displayed.
To determine who the vendor is for this program, refer to the Version tab.

Details
Product: Windows Operating System
ID: 54
Source: Print
Version: 5.0
Component: Application Event Log
Symbolic Name: MSG_BAD_JOB
Message: Document %1 was corrupted and has been deleted. The associated
driver is: %2.

Explanation
The print job caused the print spooler to stop more than once, so the print
spooler deleted the job and will not try to print it again.

To force spooling with the RAW data type


In Control Panel, open Printers and Faxes.
Right-click the appropriate printer and then click Properties.
On the Advanced tab, clear the Enable advanced printing features check box.



User Action
Try updating the printer driver with a newer version from the vendor if one
is available.

If updating the driver does not work, try forcing the print queue to spool
with the RAW (ready to print) data type.

To force spooling with the RAW data type


In Control Panel, open Printers.
Right-click the appropriate printer and then click Properties.
On the Advanced tab, clear the Enable advanced printing features check box.


~~~~~~~~~~~~~~~
I'll post this and then do the device manager. Again THANK YOU so much for
all your time and effort in helping me. )

 

[Guest]

Okay.. this is weird. I couldn't get to Device Manager in the way you told
me. When I clicked on My Com there was no 'Properties' there that I could
find. After some looking I found it this way. Start; Control Panel;
Performance & Maint; System; Hardware; Device Manager That brought up its
own little box which has all the different part etc... I opened them all
and the only thing I saw was one yellow exclamation point. Under imaging
devices:
Agfa e photo 1280 Digitial Camera
hp psc 1310 series
**Yellow !** Unknown Device

Did I do this correctly?? One other thing. I've not unistalled the HP All
in One yet. I'm a PS on eBay and have to ship daily and need it to print
shipping labels. I will catch up today on all printing and unistall it as
suggested. No shut downs since the last time I posted one. A couple days
ago I believe.

 

[Guest]

I swear I have to stop saying it hasn't shut down in xxxxx... everytime I do
it jinxes me and does it. lol
Around 11:30 this morning it did it again. Different number for the last
one so I thought I should post it.
IRQL_NOT_LESS_OR_EQUAL
STOP 0x0000000A
0x00000001
0x00000002
0x00000000
0x804E0C37

 

[lvee]

You were still able to get to device manager, so that's good, but I may not
have given good instructions. Go to Start.> My Computer ..highlight MY
Computer, and while it's highlighted, right click, then at the bottom of
that box that opens, properties will be listed..if it isn't working, post
back.

Okay, with device manager open, and the image device selected , go to the
Driver Tab, and update the driver.

If that doesn't do the trick,, remove your digital camera..you may have an
icon in your system tray..it's located in the lower right corner of your
screen, near the time, and other entries might be Zone Alarm, your
Antivirus..anyway it's green and if you click on it will say Safely remove
hardware..or something like that. Before you remove your camera, see if
it's listed there..follow the instructions about remove the camera, and when
that's done it's safe to unplug it from your computer. Then uninstall the
software, it should have an uninstall file. See if the error is corrected.

Now, as far as those errors you posted..you did a good job! Everything you
need to know, or do is right there.
The printer...fro example..

To find the vendors

In Control Panel, open Printers and Faxes.
Right-click the appropriate printer and then click Properties.
On the Advanced tab, clear the Enable advanced printing features check box.
Rather than going thru all this...are you able to uninstall your printer for
any length of time? When you're not working? Because, if it's a hardware
conflict, in my opinion, the easiest way to pinpoint it is to remove each
piece of hardware, one at a time, waiting in between to see if the problem
persists. Process of Elimination.
Sadly, it likely is bad ram...don't panic, it's no big deal. But, it might
be that your cpu is overheating...it might need to be cleaned, lots of dust
can build up and cause the fans to not work as well as it should. You pc
must be powered off,, unplugged and then you need to ground yourself, touch
the case or something before you open the cpu...then, having purchased a can
of air from a computer store ( of course you'll want to do that before you
open the cpu ) spray the dust out of your pc. And if your tower is kept
in a closed compartment of a desk, open the door to let the air vent
better.
Back to ram..
Get your Dell manual, look for Ram..it will tell you what type you have, and
how to remove and replace it. If you go to a computer store, like Best Buy,
or Circuit City..I don't know what you have in your neck of the woods.. they
will be able to help you. Your pc either came with 1, or 2 sticks of ram.
If it came with two, you can, after reading your manual, remove one...then
wait to see if the pc acts up. If it doesn't, then you know that stick is
bad...if it does, then replace that stick, and remove the other..elimination
don't ya know!.. If one, or both are bad, you can replace them with new.

 

[Guest]

HI Ivee! I was able to get to device manager with your new instructions.
And find Properties. No problem at all. Question about the driver update.
There were 3 things listed under imaging device. The All in One HP. The
Camera. Unknown device. The one that had a Yellow Warning wasn't the
camera. It was the third thing listed. The Unknown Device. I tried to
udate the driver on it but no hardware could be found for it. So I disabled
it. Is there a way to remove it? Not sure how to do that if I don't know
what it is. lol Or am I totally off here? Is it the camera because it was
below it?? I didn't think so because it was stemming directly from Imaging
Devices like the other two. Not stemming from the camera. I'll be going
to town today and will get the other items needed to go through the rest of
the suggestions in the post. Thanks!

 

[lvee]

Open your Help and support, click start> Help and support. Look for the
section, 'Pick a Task', and click on Use Tools to view your computer
information....
Then, in the left side pane click on System Information, then 'Find hardware
on your installed on your computer.
You'll see a status bar while data is being collected. Everything you have
installed will be listed, look for anything that either says unknown, or has
any indicators that there is a conflict, you should at least be able to see
what type of device it is by the category that it's in.
Okay, so you know you have the camera and the All-In-One, did have anything
else at one time hooked up to your computer...fax machine, cd burner, old
printer?
There is an uninstall option, you will find it in the device manager, go to
imaging devices, expand the group by clicking the + sign, highlight the
device and right click>uninstall...but lets try to find out what it is
first.

 

[Guest]

The only old thing that would be on there would be a previous printer. I
went into System Info .. Hardware... and everything had OK beside it. I did
however see two old printers still on there. A Dell Printer and an HP Desk
Jet. So I will unistall those two. As the HP All in One is all I have
hooked up.
There was a sub category under printers called 'Problem Devices' Which
showed up no name just the following:
Under Device:
Not Available

Under PNP Device ID:
ROOT/IMAGE/0000

Under Error Code:
The drivers for this device are not installed

 

[Guest]

Okay.. now this is really Strange. From Add/Remove programs: HP unistalled.
No problems. When I clicked on the Dell Printer it said last used
8/15/2003. I clicked on Change/Remove and a box popped up that said:
The Del AI0 Printer A940 is currently in use. Please wait until printer has
finished printing and then uninstall. LOL I haven't used it! Why is it
saying this? How do I unistall now?

 

[lvee]

to uninstall the old printer completely from your pc you'll need to use the
regedit..
here's a link for the How-To
http://www.winguides.com/registry/display.php/110/
Another alternative;
There is a program that you can use, if you can stay on ling enough to
install it.
It's called RegSeeker. What you can do is basically the same thing. Type
in the name of the program that you want to search for and it will find the
entries for you all at once,
It's a free program, here's the link,
http://www.hoverdesk.net/freeware.htm

 

[Guest]

Hi Ivee,
I used regedit and deleted the Dell printer. Then went back to System info
just to verify and it's still showing up in there. I think I've taken
wayyyyy too much of your time and need to bite the bullet cost wise and take
this into a repair person.
Cheryl

 

[Guest]

It's also still showing up on the Print Screen General Tab. It actually has
the Dell Printer listed twice. Beside one it says (copy 1) If I highlight
that one it says Status: Offline Documents 4 On the other it says Status:
Offline Documents: 1 Down in the icon bar at the bottom right of the screen
it has the icon of the printer with a red X over it. It won't let me bring
up any of these 'documents' though.