Is there something wrong with my hard drives????

[Guest]

I have two SATA hard drives that are set up in a RAID 1 configuration. Lately
my computer will just all of a sudden freeze and then will start working
again. Well everytime that the computer freezes I can hear my hard drives (or
hard drive) actually clicking off. As if the power is getting shutoff and
then turned back on by a switch to the hard drive. I have two Seagate SATA
Hard drives. They are no more then 6-8 months old. I also have another hard
drive that is only used for storage (no windows files on there) and it could
also be that one. That is a Seagate hard drive also that is probaly around 1
year old at the most. I have never had this problem until recently.

My computer is not overheating or anything. It stays at a steady 55-57
Degree's C. Any help will really be appreciated. Thanks!!!


-Zac

 

[John McGaw]

I have two SATA hard drives that are set up in a RAID 1 configuration. Lately
my computer will just all of a sudden freeze and then will start working
again. Well everytime that the computer freezes I can hear my hard drives (or
hard drive) actually clicking off. As if the power is getting shutoff and
then turned back on by a switch to the hard drive. I have two Seagate SATA
Hard drives. They are no more then 6-8 months old. I also have another hard
drive that is only used for storage (no windows files on there) and it could
also be that one. That is a Seagate hard drive also that is probaly around 1
year old at the most. I have never had this problem until recently.

My computer is not overheating or anything. It stays at a steady 55-57
Degree's C. Any help will really be appreciated. Thanks!!!


-Zac

What is it, exactly, that stays "at a steady 55-57 Degree's C"? That is
rather hot for anything to operate at in a standard PC in my experience. For
example while operating at 100% CPU load (running climaeprediction.net's
program 24X7 and running an MP3 encoder simultaneously) my system stays at
39, 49, 44 (case, CPU, PWM regulators). And that is really not that cool but
I don't run my system cooling at full speed in order to get a bit of quiet.

That said, are you sure that you don't have your power settings allowing the
hard drives to spin down?
--
John McGaw
[Knoxville, TN, USA]

Return address will not work. Please
reply in group or through my website:
http://johnmcgaw.com

 

[David H. Lipman]

Go to the hard disk manufacturer's web site and download their diagnostic software
respective to your hard disk. After the test, you will know if the hard disk is bad or
not..

Quantum/Maxtor - PowerMax
http://www.maxtor.com/en/support/downloads/powermax.htm

Western Digital - Data LifeGuard Tools (DLGDiag)
http://support.wdc.com/download/

Hitachi/IBM - Drive Fitness Test (DFT)
http://www.hgst.com/hdd/support/download.htm

Seagate - SeaTools
http://www.seagate.com/support/seatools/

Fujitsu - Diagnostic Tool
http://www.fcpa.com/download/hard-drives/

Samsung - Disk manager
http://www.samsung.com/Products/HardDiskDrive/utilities/

Dave




| I have two SATA hard drives that are set up in a RAID 1 configuration. Lately
| my computer will just all of a sudden freeze and then will start working
| again. Well everytime that the computer freezes I can hear my hard drives (or
| hard drive) actually clicking off. As if the power is getting shutoff and
| then turned back on by a switch to the hard drive. I have two Seagate SATA
| Hard drives. They are no more then 6-8 months old. I also have another hard
| drive that is only used for storage (no windows files on there) and it could
| also be that one. That is a Seagate hard drive also that is probaly around 1
| year old at the most. I have never had this problem until recently.
|
| My computer is not overheating or anything. It stays at a steady 55-57
| Degree's C. Any help will really be appreciated. Thanks!!!
|
|
| -Zac

 

[Guest]

Basically my hard drive(s) keeps clicking on then off. I had windows up and
running still and now I went to re-boot and can't get windows to boot up
even. Although I still here the hard drive(s) constintally turning off then
on. The click like they stop getting power. Then they turn back on.


-haryy

 

[Guest]

I got those tests ran. Please let me know what you think that I should do. I
can run the full Diagnostics tests and see what happens but it says that it
will take a long time. Anyways here are the results of the Seagate Tool that
I downloaded:

SeaTools Desktop v3.00.07
Copyright (c) 2004 Kroll Ontrack Inc.

11/17/2004 @ 10:16 PM

The following information has been generated by SeaTools Desktop. Use
this information to help you recognize and resolve potential data access
problems.


System Information:
BIOS Date 12/05/03
Conventional Memory size 638 K
Extended Memory size 58532 K
IO Channel type PCI



Drive Information:
SIZE MODEL
--------- ---------------------
320 GB ST3160023AS


Serial Number = 5JS1V8EQ
Int13 Num = 81, PHYS CHS = 16383x16x63.
ParmTable CHS, Rsvd = 38914x255x63

PARTITION CYLINDER SIZE
---------- ------------ ----
# Type Start End MB
PRIMARY
1 NTFS 0 1957 16106
EXTENDED
2 NTFS 1958 38912 303984


Diagnostic Results:

Seagate DiagATA Quick Test Result: Failed
Recommendation:
The "Quick Test" is adequate for most situations.
Consider running the "Full Test" which
verifies each sector on the drive if you need to run a more
comprehensive diagnostic.



Results from Seagate's DiagATA/SCSI:
-----------------------------------------------------------------

DIAGATA.EXE Version 3.07.40526ML
Copyright (c) 2002 by Seagate Technology, LLC. All rights reserved.

-----------------------------------------------------------------
Timer Resolution: 0.000122
Short Test Begin: 17-Nov-2004 22:10:41
Cable Test - 0 Errors
Buffer Test - 0 Errors
Identify Data
Model Number: ST3160023AS
Serial Number: 5JS1V8EQ
Firmware Revision: 3.18
Default CHS: 16383-16-63
Current CHS: 16383-16-63
Current Capacity: 16514064 Sectors
Total Capacity: 312581808 Sectors
ID Method: Unknown
SMART Check: Passed
DST - Errors - Status: 07
SMART Check: Passed
Short Test Failed: 17-Nov-2004 22:10:48


-----------------------------------------------------------------
End results from Seagate's DiagATA/SCSI



File Structure Test Result:

Partition 1 (NTFS (16.1 GB) Operating System) Result: Failed with
critical Errors


NOTE: Any report of possible errors in the file system tests are for
informational purposes only. We suggest you should consider testing with
the official file system diagnostic utilities for your operating system.
Seagate is not able to assist with troubleshooting or reviewing
file system test results.

Partition 2 (NTFS (303.9 GB) Apps) Result: Failed with critical Errors


NOTE: Any report of possible errors in the file system tests are for
informational purposes only. We suggest you should consider testing with
the official file system diagnostic utilities for your operating system.
Seagate is not able to assist with troubleshooting or reviewing
file system test results.



******************************************


Recommendation:
A physical problem has been detected, please run the Full Diagnostic scan.

If you are not experiencing data loss and SeaTools reports File
System Structure errors, they may be caused by a lock-up or
failure to shutdown Windows correctly. Many times, these errors
may be repaired through normal system maintenance which
includes using the Windows provided "Defrag" and
"Scandisk / Chkdsk / Error Checking" utilities.

If you are experiencing a hardware error, you should isolate
the cause and replace the failing component. If you are unsure how
to proceed with repairs, contact a computer professional. After
completing any maintenance tasks, run SeaTools again to
verify that all errors have been repaired. If errors continue to
occur, the system may not be stable. Again, contact a computer
professional.

If you have experienced a data loss, cease drive operation
immediately. Professional data recovery service is the best
option to recover your data.


========================================================

 

[David H. Lipman]

Replace the FAILED drive.

Dave




| I got those tests ran. Please let me know what you think that I should do. I
| can run the full Diagnostics tests and see what happens but it says that it
| will take a long time. Anyways here are the results of the Seagate Tool that
| I downloaded:
|
| SeaTools Desktop v3.00.07
| Copyright (c) 2004 Kroll Ontrack Inc.
|
| 11/17/2004 @ 10:16 PM
|
| The following information has been generated by SeaTools Desktop. Use
| this information to help you recognize and resolve potential data access
| problems.
|
|
| System Information:
| BIOS Date 12/05/03
| Conventional Memory size 638 K
| Extended Memory size 58532 K
| IO Channel type PCI
|
|
|
| Drive Information:
| SIZE MODEL
| --------- ---------------------
| 320 GB ST3160023AS
|
|
| Serial Number = 5JS1V8EQ
| Int13 Num = 81, PHYS CHS = 16383x16x63.
| ParmTable CHS, Rsvd = 38914x255x63
|
| PARTITION CYLINDER SIZE
| ---------- ------------ ----
| # Type Start End MB
| PRIMARY
| 1 NTFS 0 1957 16106
| EXTENDED
| 2 NTFS 1958 38912 303984
|
|
| Diagnostic Results:
|
| Seagate DiagATA Quick Test Result: Failed
| Recommendation:
| The "Quick Test" is adequate for most situations.
| Consider running the "Full Test" which
| verifies each sector on the drive if you need to run a more
| comprehensive diagnostic.
|
|
|
| Results from Seagate's DiagATA/SCSI:
| -----------------------------------------------------------------
|
| DIAGATA.EXE Version 3.07.40526ML
| Copyright (c) 2002 by Seagate Technology, LLC. All rights reserved.
|
| -----------------------------------------------------------------
| Timer Resolution: 0.000122
| Short Test Begin: 17-Nov-2004 22:10:41
| Cable Test - 0 Errors
| Buffer Test - 0 Errors
| Identify Data
| Model Number: ST3160023AS
| Serial Number: 5JS1V8EQ
| Firmware Revision: 3.18
| Default CHS: 16383-16-63
| Current CHS: 16383-16-63
| Current Capacity: 16514064 Sectors
| Total Capacity: 312581808 Sectors
| ID Method: Unknown
| SMART Check: Passed
| DST - Errors - Status: 07
| SMART Check: Passed
| Short Test Failed: 17-Nov-2004 22:10:48
|
|
| -----------------------------------------------------------------
| End results from Seagate's DiagATA/SCSI
|
|
|
| File Structure Test Result:
|
| Partition 1 (NTFS (16.1 GB) Operating System) Result: Failed with
| critical Errors
|
|
| NOTE: Any report of possible errors in the file system tests are for
| informational purposes only. We suggest you should consider testing with
| the official file system diagnostic utilities for your operating system.
| Seagate is not able to assist with troubleshooting or reviewing
| file system test results.
|
| Partition 2 (NTFS (303.9 GB) Apps) Result: Failed with critical Errors
|
|
| NOTE: Any report of possible errors in the file system tests are for
| informational purposes only. We suggest you should consider testing with
| the official file system diagnostic utilities for your operating system.
| Seagate is not able to assist with troubleshooting or reviewing
| file system test results.
|
|
|
| ******************************************
|
|
| Recommendation:
| A physical problem has been detected, please run the Full Diagnostic scan.
|
| If you are not experiencing data loss and SeaTools reports File
| System Structure errors, they may be caused by a lock-up or
| failure to shutdown Windows correctly. Many times, these errors
| may be repaired through normal system maintenance which
| includes using the Windows provided "Defrag" and
| "Scandisk / Chkdsk / Error Checking" utilities.
|
| If you are experiencing a hardware error, you should isolate
| the cause and replace the failing component. If you are unsure how
| to proceed with repairs, contact a computer professional. After
| completing any maintenance tasks, run SeaTools again to
| verify that all errors have been repaired. If errors continue to
| occur, the system may not be stable. Again, contact a computer
| professional.
|
| If you have experienced a data loss, cease drive operation
| immediately. Professional data recovery service is the best
| option to recover your data.
|
|
| ========================================================
|
|

 

[Guest]

Well since my 2 hard drives are set up in a RAID 0 array I am going to have
to come up with some way to get all of the data off of there. I did the full
scan through the night and the scan found a bunch of bad sectors on the hard
drive. Probably around 100 of them or so. But I didn't have it fix the bad
sectors incase of data loss. I am going to play around and try to get the
data off as all the data is extremely important. Any suggestions??

-Zac