:
The OEM is a Compaq and I am re-doing it for a very close friend. The
machine was bought in August of 2003 but is off warranty. I have tried to
contact HP but here is what I get:
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Adam,
Thank you for writing back.
As your computer is not under warranty, you need to buy the Recovery CDs
to perform Full Restore.
The charges mentioned for the Recovery CD covers only the shipping
charges and not for the cost of the CD. If the computer is under
warranty, the CD will be shipped free of charge. As your computer is not
under warranty, you need to pay for the shipping charges of the Recovery
CD.
Hope this information helps. If you need further assistance, please
reply to this message and we will be happy to assist you further.
Regards,
Sarah
HP Total Care
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Ummm... I am kinda familiar with shipping charges and I know for a fact that
it does not cost $12.80 to ship a couple of CD's!!! I was just wondering if
there was a way around it all. You see... these CD's dont work because I had
to burn them (they didnt come with it) and they went on a defective CD! (The
CD wont load) Thanks for all of you help and endless debates! No... you
havent scared me off... I just had to take a little break.
Adam