IP Address?

[Wull]

My computer is not renewing my IP address when I start the computer in the
morning. So I have no internet connection. I was clicking the internet
icon to repair and it fixed the problem. Today there was no icon to click
on. I got it back by using a system restore.

According to a road runner technician, I need to reinstall my operating
system.
My computer is still under warranty so I am not going to turn it off till I
talk to Dell.

Does this sound like good advice? Any other suggestions?

TIA
Wull

 

[Rick \Nutcase\ Rogers]

Hi,

Read this:

How to reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/?kbid=299357

You should not need to reinstall the operating system (the tech was just
being lazy at that point and trying to keep his/her troubleshooting time to
a minimum).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

Who or what is a"road runner" tech,some fly-by-night service.....Either way,
dell usually runs intel hardware,try going to intel.com,download the drivers/
software for youre internet hardware.Also,you can/could create a new user,
open xp in new user account,if all is well,then the old account is simply
corrupted,delete it...

 

[Mike Hall \(MS-MVP\)]

Andrew

RoadRunner is an ISP.. do you ever get out at all?..

 

[Robert Moir]

Andrew

RoadRunner is an ISP.. do you ever get out at all?..

Mike - There is no reason that anyone outside the States would know that.
The world is a very big place.