Invisible emails

[Derrick Fawsitt]

A friend who uses Outlook Express finds that some of his emails are
supposed to have arrived in his inbox but can't be seen, it says he has
email but it simply are not there. This only seems to happen with a few
of his correspondents. He has checked his filters, he has disconnected
his anti-spam/anti-virus software to no avail. Can anyone help please.

 

[F.H. Muffman]

A friend who uses Outlook Express finds that some of his emails are
supposed to have arrived in his inbox but can't be seen, it says he
has email but it simply are not there. This only seems to happen with
a few of his correspondents. He has checked his filters, he has
disconnected his anti-spam/anti-virus software to no avail. Can
anyone help please.

I bet the folks in microsoft.public.outlookexpress.general could.

 

[Roady [MVP]]

Note that this is an Microsoft Office Outlook forum.

Outlook Express is family of Internet Explorer and Outlook of the Office
family.

Here is the link for the right forum
http://www.microsoft.com/communitie...px?dg=microsoft.public.outlookexpress.general

Good Luck!

 

[Derrick Fawsitt]

Note that this is an Microsoft Office Outlook forum.

Outlook Express is family of Internet Explorer and Outlook of the Office
family.

Here is the link for the right forum
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=mi
crosoft.public.outlookexpress.general

Good Luck!

Thank you all, will carry out your advice with much thanks..

 

[Derrick Fawsitt]

Note that this is an Microsoft Office Outlook forum.

Outlook Express is family of Internet Explorer and Outlook of the Office
family.

Here is the link for the right forum
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=mi
crosoft.public.outlookexpress.general

Good Luck!

My mistake, I now hear from him he is using Outlook, sorry, does that
make a difference in appearing amongst you ;-))

 

[Roady [MVP]]

Hard to say without any information on version, type of mail account and
what indication he uses to see that there is email which he can't see.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

 

[Derrick Fawsitt]

Hard to say without any information on version, type of mail account
and what indication he uses to see that there is email which he can't
see.

Totally understood, and because he cannot for some reason see my emails
sent to him I cannot give you the info you require and he is not an IT
person and also he lives in another country from me and would not be
technically competent enough to carry out complicated instructions. I am
afraid I will have to leave it there but thank you all the same.

 

[F.H. Muffman]

Totally understood, and because he cannot for some reason see my
emails sent to him I cannot give you the info you require and he is
not an IT person and also he lives in another country from me and
would not be technically competent enough to carry out complicated
instructions. I am afraid I will have to leave it there but thank you
all the same.

Actually, I have one question that might be answerable. What does 'cannot
see my emails' mean? Do you mean he doesn't get them, or he does get them
and they're missing text?

 

[Derrick Fawsitt]

Actually, I have one question that might be answerable. What does 'cannot
see my emails' mean? Do you mean he doesn't get them, or he does get them
and they're missing text?

Outlook says they are coming in, also that he has unread mail but when
he opens up his mailbox, they ain't there. Also, the other unusual
factor that might throw light on this puzzle is that this happens to my
mail to him and also to one of his daughters. Funny thing is, the others
send photos and large files from time to time and he gets them and can
open the files.
It is selective in its behaviour for some mysterious reason. He can by
the way send me mail and when I open them and reply, he cannot view them
in his inbox despite being told they have arrived and are unread.
Hope that helps and sorry for not noticing your post sooner.

 

[F.H. Muffman]

Outlook says they are coming in, also that he has unread mail but when he
opens up his mailbox, they ain't there. Also, the other unusual factor
that might throw light on this puzzle is that this happens to my mail to
him and also to one of his daughters. Funny thing is, the others send
photos and large files from time to time and he gets them and can open the
files.
It is selective in its behaviour for some mysterious reason. He can by the
way send me mail and when I open them and reply, he cannot view them in
his inbox despite being told they have arrived and are unread.
Hope that helps and sorry for not noticing your post sooner.

If I had to guess, he has a filter on his inbox that is hiding messages from
you. Have him look at the status bar and tell you what it says.