Invalid product id

[Derek]

When installing oem xp on newly built pc I get to the
product id screen and enter the code (re-checked a
thousand times) and get the error "The product id you have
entered is invalid".

There is no bios anti-virus running, it is a completely
clean install.

Any clues? Who do I call? I'm in the UK.

Thanks

Derek

 

[Mike Brannigan [MSFT]]

When installing oem xp on newly built pc I get to the
product id screen and enter the code (re-checked a
thousand times) and get the error "The product id you have
entered is invalid".

There is no bios anti-virus running, it is a completely
clean install.

Any clues? Who do I call? I'm in the UK.

You call the OEM for support on issues with OEM products (including OEM
supplied operating systems)

--
Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

Please note I cannot respond to e-mailed questions, please use these
newsgroups

 

[Jupiter Jones [MVP]]

Derek;
Are you using the Product Key that came with that CD?
There are many different types and they are not interchangeable.

Look very closely.
O-0, G-6, I-1 and others look alike.
Have someone else try, sometimes another set of eyes and fingers can
get it.

Otherwise contact the seller, Microsoft can not help with OEM.

 

[Bruce Chambers]

Greetings --

You need to examine the Product Key very carefully. It's awfully
easy to mistake a "B" for an "8," a "G" for a "6," an "S" for a "5,"
or a "Q" for a "0" or "O." Fortunately, Microsoft had the good sense
to leave the "1's," "I's," "O's," and "0's" out of the equation.
Also, be sure that your CapsLock if _off_ while entering the Product
Key.

Troubleshooting Invalid CD Key Error Message During Windows XP Setup
http://support.microsoft.com/default.aspx?scid=kb;en-us;310637


Bruce Chambers

--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH

 

[Jack]

you either have mistaken some O's for 0's...or some B's for 8's...etc.....or
you have a pirated copy of XP.....