Internet won't launch

[Channy]

When I click on the internet explorer icon the hourglass
comes up and then it freezes.

 

[Guest]

-----Original Message-----
When I click on the internet explorer icon the hourglass
comes up and then it freezes.
.
try this, www.download.com search for avant if

you have another browser load it,if not load it and burn
it to disc,load it on problem box.

 

[Don Varnau]

This is probably being caused by malware- spyware, parasite, etc. Try these
steps.

From Control Panel> Internet Options> Advanced> uncheck "Enable third party
browser extensions." That should allow IE to work.

Download and run Run CWShredder from
http://www.spywareinfo.com/~merijn/downloads.html

Then download, install, *update* and run both of these programs:
Ad-aware from http://www.lavasoft.de/software/adaware/
Spybot from http://security.kolla.de/ (Remove items listed in red-others are
optional.)
Both programs should be updated after installation- before use.

If these programs don't remove the malware, HijackThis should be used to
post a log to the appropriate forum at one of these sites.
HijackThis instructions and download:
http://www.tomcoyote.org/hjt/

Forums:
http://forum.mvps.org/ Excellent help- low traffic. Visit
http://forum.aumha.org/viewtopic.php?t=4075 before posting the log.

http://tomcoyote.com/forums/
http://www.lavasoftsupport.com/
http://www.spywareinfo.com/forums/
http://boards.cexx.org/
http://www.wilderssecurity.com/index.php

Security tips and other information at:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

* You should re-enable browser extensions after the cleanup.

Hope this helps,
Don