Internet slowed way down

[Guest]

Computer: dell 8300, 1 year old, XP home, SP2 running for 4 months, 90%
system resources free, 3.0 ghz, 512 ram, broadband.

Problem: 3 days ago, Internet Explorer (IE) starting running about 1/100 of
capacity. All other software is working perfectly. No changes were made to
the computer when it just started running slow on the internet one morning.
Computer is shut off when not used.

Attempts: disconnected modem, no change. Currently running McAfee security
suite 7 and McAfee spyware (both brand new and updated). Firewall on. Ran
antivirus, no virus, worms or trojans. Deleted cookies, deleted temp files,
performed system defrag. Downloaded Firefox browser, just as slow. Called
ISP, verified correct IP address. ISP states modem is working full strength.
ISP had me run 2 items in DOS. One of which was IP regedit. I believe they
were checking the IP address. After this, I am running about 1/4 of normal
speed on the internet.

Help: I no longer have any ideas on what to do short of removing all
programs and wiping the hard drive and starting over. Is it worth it to call
a local computer company to come over to inspect? Any other suggestions?

 

[Guest]

you have spyware on your computer go to download.com and download spybot
search & Destroy and AD-Adware SE theese 2 programs will remove the bulk of
the spyware but wont catch every type of spyware. also go to trendmicro.com
and use their free online virus scann it will find and remove spyware related
virus. once the spyware is removed you internet speed will return

 

[Guest]

Check out the link in "News from Microsoft" in this forum. I downloaded the
beta anti-spyware from trhem and am running it now. So far it has found 12
items that the two other programs I just ran missed...including
spy-bot....Hope this helps

 

[Frank Saunders, MS-MVP]

Computer: dell 8300, 1 year old, XP home, SP2 running for 4 months,
90% system resources free, 3.0 ghz, 512 ram, broadband.

Problem: 3 days ago, Internet Explorer (IE) starting running about
1/100 of capacity. All other software is working perfectly. No
changes were made to the computer when it just started running slow
on the internet one morning. Computer is shut off when not used.

Attempts: disconnected modem, no change. Currently running McAfee
security suite 7 and McAfee spyware (both brand new and updated).
Firewall on. Ran antivirus, no virus, worms or trojans. Deleted
cookies, deleted temp files, performed system defrag. Downloaded
Firefox browser, just as slow. Called ISP, verified correct IP
address. ISP states modem is working full strength. ISP had me run 2
items in DOS. One of which was IP regedit. I believe they were
checking the IP address. After this, I am running about 1/4 of
normal speed on the internet.

Help: I no longer have any ideas on what to do short of removing all
programs and wiping the hard drive and starting over. Is it worth it
to call a local computer company to come over to inspect? Any other
suggestions?

First eliminate any scumware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Before you try to remove spyware using any of these programs ,
download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip or
http://forum.aumha.org/downloads/cwshredder.zip
**Post your HijackThis log to
http://www.spywareinfo.com/forums/
http://forums.tomcoyote.org/
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

See also:
http://www.microsoft.com/downloads/...a2-6a57-4c57-a8bd-dbf62eda9671&DisplayLang=en

See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx

 

[Guest]

ran adware,spybot,hijack,cwshredder, picked up a few things, but computer
speed on the net has not changed. any other suggestions? Both firefox
browser and IE are slow.

 

[Frank Saunders, MS-MVP]

Did you post your HijackThis log to one of the recommended sites?

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx