Internet Printing Problems

J

JHL

Hello,
I'm using XP-Home, HP DeskJet 855C and recently have noticed that if I need
to print something from a internet site, my printer will not print unless I
unplug the cable and reconnect. The on-off and reset buttons 'freeze'. I
am able to cancel the job from the control panel but that's all.
Resubmitting does not start printing even after canceling the job.

The error that I receive is that the printer is out of paper. It isn't. I
can print from Word, Notepad, Excel prior to attempting a url print, but
after that first attempt at url printing, I have to disconnect the printer.

No errors in the event log, except the warning when I purge the print job.

Thanks for any help.
 
M

Maincat

See if there is an updated driver for your printer. Put HP DeskJet 855C
into Google and find the driver. Install it and see that improves your
situation.
 
M

Maincat

Put HP DeskJet 855C into Google and search for the latest driver. Install
it and see if your situation improves.
 

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