internet pop ups

S

sue

I have a 'easy one silver'Packard Bell laptop with
celeron and XP. I keep getting 'spyware' pop ups and also
MSoft windows directing me to www.patchwindows.com.
Does anyone know what to do about this as I cant find a
decent pop up blocker?
 
T

Tony Talmage

These are two different types of popups.

Blocking the first kind, the ones you refer to as "spyware" popups, will
involve a couple easy steps; these steps include downloading at least one of
the following spyware cleaning applications and running a full system scan
with the most recent updates: Spybot Search and Destroy, Ad-Aware, and/or
Hijack This. Second, it's always a good idea to have anti-virus software
installed, even though it most likely won't protect against spyware. Third,
there are many free popup blockers available on the internet; try
http://www.download.com and search for popup blockers. I personally use
Google Toolbar and find that it works quite well.

The second type of popup is not an internet popup, but rather a Messenger
popup - I'm sure the title bar of the "www.patchwindows.com" popup would
read "Messenger Service" (or something similar) if you were to take a look
next time you received it. Make sure that you either enable the built-in
firewall or, preferably, install a third-party firewall. Disabling the
Messenger service is not necessary but can be done until you enable your
firewall if you wish. I believe ZoneAlarm is a free firewall application,
but I do not personally use it so cannot vouch for its quality.

HTH.

--
Tony Talmage
Web Developer
Graphic Education Corporation
URL: http://www.graphiced.com
Phone: (888) 354-6600
 
P

Phil

Secure your hacker prone computer:

If they say messenger service in the title bar, these pop ups have nothing
to do with MSN messenger or Windows messenger. What this is a new way for
spammers to attack your computer and send you pop-up ads. If you receive
these ads it means that your computers netbios ports are wide open to the
internet and this could be a real security problem. What you should do is
install a good firewall that will block the ports the spammers use and stop
the ads. A good place to start is Zone Alarm ( www.zonelabs.com ) for an
inbound/outbound blocking firewall or use the inbound blocking only firewall
built in to XP. If needed configure the firewall to block ports 135, 137-139
and 445. Zone Alarm will block these ports by default.

Use this site to test some of your ports security:
https://grc.com/x/ne.dll?bh0bkyd2

You can/should also disable the messenger service, which is the service the
spammers exploit, but it isn't needed to stop the ads and disabling the
service will not block the open netbios ports.

Note: If the Messenger service is stopped, messages from the Alerter
service (notifications from your antivirus software, for example) are
not transmitted. If the Messenger service is turned off, any services
that explicitly depend on the Messenger service do not start, and an
error message is logged in the System event log. For this reason,
Microsoft recommends that you install a firewall and configure it to
block NetBIOS and RPC traffic instead of turning off the Messenger
service. To turn off the service goto, control panel, administrative tools,
services, find messenger, right click, properties, hit the stop button, set
startup type to manual or disabled. (be sure to stay patched at windows
update as well)

If the pop-ups appear while surfing web pages then download and install one
of the many pop-up blocker programs. Search www.download.com for popup
blocker, you'll find many free ones.

Also get a good spyware cleaner:

Spybot - http://www.safer-networking.org/

Ad-aware - http://www.lavasoft.com
 
B

Bruce Chambers

Greetings --

There are at least three varieties of pop-ups, and the solutions
vary accordingly. Which specific type(s) is troubling you?

1) Does the title bar of these pop-ups read "Messenger Service?"

This type of spam has become quite common over the past year or
so, and unintentionally serves as a valid security "alert." It
demonstrates that you haven't been taking sufficient precautions while
connected to the Internet. Your data probably hasn't been compromised
by these specific advertisements, but if you're open to this exploit,
you most definitely open to other threats, such as the Blaster Worm
that still haunts the Internet. Install and use a decent, properly
configured firewall. (Merely disabling the messenger service, as some
people recommend, only hides the symptom, and does little or nothing
to truly secure your machine.) And ignoring or just "putting up with"
the security gap represented by these messages is particularly
foolish.

Messenger Service of Windows
http://support.microsoft.com/default.aspx?scid=KB;en-us;168893

Messenger Service Window That Contains an Internet Advertisement
Appears
http://support.microsoft.com/?id=330904

Stopping Advertisements with Messenger Service Titles
http://www.microsoft.com/windowsxp/pro/using/howto/communicate/stopspam.asp

Blocking Ads, Parasites, and Hijackers with a Hosts File
http://www.mvps.org/winhelp2002/hosts.htm

If you're using AOL, you'll either need to find a 3rd party
firewall that is compatible with AOL, or switch to a real ISP that is
compatible with the real Internet. This is because AOL is an on-line
content provider that ignores international Internetworking standards
in favor of its own proprietary products, and has deliberately made
its connection software incompatible with both WinXP's built-in
firewall and WinXP's Internet Connection Sharing feature. AOL's
proprietary connection applet is deliberately designed to preclude
your setting/adjusting any of its properties, to include
enabling/disabling WinXP's ICF and ICS.

Whichever firewall you decide upon, be sure to ensure UDP ports
135, 137, and 138 and TCP ports 135, 139, and 445 are _all_ blocked.
You may also disable Inbound NetBIOS (NetBIOS over TCP/IP). You'll
have to follow the instructions from firewall's manufacturer for the
specific steps.

You can test your firewall at:

Symantec Security Check
http://security.symantec.com/ssc/vr_main.asp?langid=ie&venid=sym&plfid=23&pkj=GPVHGBYNCJEIMXQKCDT

Security Scan - Sygate Online Services
http://www.sygatetech.com/

Oh, and be especially wary of people who advise you to do nothing
more than disable the messenger service. Disabling the messenger
service, by itself, is a "head in the sand" approach to computer
security. The real problem is _not_ the messenger service pop-ups;
they're actually providing a useful, if annoying, service by acting as
a security alert. The true problem is the unsecured computer, and
you've been advised to merely turn off the warnings. How is this
helpful?

2) For regular Internet pop-ups, you might try the free 12Ghosts
Popup-killer from http://12ghosts.com/ghosts/popup.htm, Pop-Up Stopper
from http://www.panicware.com/, or the free Google Toolbar from
http://toolbar.google.com/, which is what I use.

3) To deal with pop-ups caused by any sort of "adware" and/or
"spyware,"such as Gator, Comet Cursors, Xupiter, Bonzai Buddy, or
KaZaA, and their remnants, that you've deliberately (but without
understanding the consequences) installed, two products that are
quite effective (at finding and removing this type of scumware) are
Ad-Aware from www.lavasoft.de and SpyBot Search & Destroy from
www.safer-networking.org/. Both have free versions. It's even
possible to use SpyBot Search & Destroy to "immunize" your system
against most future intrusions. I use both and generally perform
manual scans every week or so to clean out cookies, etc.


Bruce Chambers

--
Help us help you:




You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
 

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