Internet pop-ups

G

Guest

How do I get rid of random pop-ups on my computer? I am running Windows XP Professional and when I connect to the Internet, I get losts of unwanted pop-ups that take over my screen

I have the latest updates for Windows XP

Thanks
Bbas
 
B

Bruce Chambers

Greetings --

There are at least three varieties of pop-ups, and the solutions
vary accordingly. Which specific type(s) is troubling you?

1) Does the title bar of these pop-ups read "Messenger Service?"

This type of spam has become quite common over the past several
months, and unintentionally serves as a valid security "alert." It
demonstrates that you haven't been taking sufficient precautions while
connected to the Internet. Your data probably hasn't been compromised
by these specific advertisements, but if you're open to this exploit,
you may well be open to other threats, such as the Blaster Worm that
recently swept cross the Internet. Install and use a decent,
properly configured firewall. (Merely disabling the messenger
service, as some people recommend, only hides the symptom, and does
little or nothing to truly secure your machine.) And ignoring or just
"putting up with" the security gap represented by these messages is
particularly foolish.

Messenger Service of Windows
http://support.microsoft.com/default.aspx?scid=KB;en-us;168893

Messenger Service Window That Contains an Internet Advertisement
Appears
http://support.microsoft.com/?id=330904

Stopping Advertisements with Messenger Service Titles
http://www.microsoft.com/windowsxp/pro/using/howto/communicate/stopspam.asp

Blocking Ads, Parasites, and Hijackers with a Hosts File
http://www.mvps.org/winhelp2002/hosts.htm

Whichever firewall you decide upon, be sure to ensure
UDP ports 135, 137, and 138 and TCP ports 135, 139, and 445 are _all_
blocked. You may also disable Inbound NetBIOS (NetBIOS over TCP/IP).
You'll have to follow the instructions from firewall's manufacturer
for the specific steps.

You can test your firewall at:

Symantec Security Check
http://security.symantec.com/ssc/vr_main.asp?langid=ie&venid=sym&plfid=23&pkj=GPVHGBYNCJEIMXQKCDT

Security Scan - Sygate Online Services
http://www.sygatetech.com/

Oh, and be especially wary of people who advise you to do nothing
more than disable the messenger service. Disabling the messenger
service, by itself, is a "head in the sand" approach to computer
security. The real problem is _not_ the messenger service pop-ups;
they're actually providing a useful, if annoying, service by acting as
a security alert. The true problem is the unsecured computer, and
you've been advised to merely turn off the warnings. How is this
helpful?

2) For regular Internet pop-ups, you might try the free 12Ghosts
Popup-killer from http://12ghosts.com/ghosts/popup.htm, Pop-Up Stopper
from http://www.panicware.com/, or the Google Toolbar from
http://toolbar.google.com/, which is what I use.

3) To deal with pop-ups caused by any sort of "adware" and/or
"spyware,"such as Gator, Comet Cursors, Xupiter, Bonzai Buddy, or
KaZaA, and their remnants, that you've deliberately (but without
understanding the consequences) installed, two products that are
quite effective (at finding and removing this type of scumware) are
Ad-Aware from www.lavasoft.de and SpyBot Search & Destroy from
www.safer-networking.org/. Both have free versions. It's even
possible to use SpyBot Search & Destroy to "immunize" your system
against most future intrusions. I use both and generally perform
manual scans every week or so to clean out cookies, etc.


Bruce Chambers
--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
 
P

Pete

are these internet explorer popups or OK boxes?

If they are the latter you should disable the messenger
(NOT MSN/Windows Messenger) service.

Right click My Computer and choose "Manage" then go down to
services and stop and disable "Messenger"
 
B

Bruce Chambers

Greetings --

I realize that you're trying to help, and that such an intent is
commendable, but please don't post potentially harmful advice.

Disabling the messenger service, as you advised, is a "treat the
symptoms" approach to computer security still that leaves the PC
vulnerable to threats such as the W32.Blaster.Worm.

The real problem is _not_ the messenger service pop-ups; they're
actually providing a useful service by acting as a security alert.
The true problem is the unsecured computer, and your only advice,
however well-intended, was to turn off the warnings.

Equivalent Scenario: Pulling the battery out of a noisy smoke
detector instead of seeking and eliminating the source of the smoke
that set it off.

The only true way to secure the PC, short of disconnecting it from
the Internet, is to install and *properly* configure a firewall; just
installing one and letting it's default settings handle things is no
good.


Bruce Chambers
--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
 

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