Internet Gateway only at 10 Mbps

[Guest]

I have a D-Link DI-604 router connected to two computers (desktop and laptop)
and connected to a cable modem. The laptop (running XP Pro) isn't connecting
to the network -- the desktop (running XP Home) runs fine. I've run all the
tests and I even re-installed the NIC PC Card driver, and by all indications
the laptop should be connecting, but it's not. The only clue I have is that
in the Internet Connection properties, the connection is at 10 Mbps, when it
should be 100 Mbps. Packets are being transferred very slowly, which
indicates some sort of connection problem. The problem persists even after
rebooting the laptop several times. Any ideas?

Sincerely,
Eric Butow

 

[Steve Winograd [MVP]]

I have a D-Link DI-604 router connected to two computers (desktop and laptop)
and connected to a cable modem. The laptop (running XP Pro) isn't connecting
to the network -- the desktop (running XP Home) runs fine. I've run all the
tests and I even re-installed the NIC PC Card driver, and by all indications
the laptop should be connecting, but it's not. The only clue I have is that
in the Internet Connection properties, the connection is at 10 Mbps, when it
should be 100 Mbps. Packets are being transferred very slowly, which
indicates some sort of connection problem. The problem persists even after
rebooting the laptop several times. Any ideas?

Sincerely,
Eric Butow

The 10 Mbps speed is the maximum rated speed of the connection between
your cable modem and the D-Link router. That speed is determined by
the electronics in the cable modem.

The fastest actual transmission speed that I'm aware of from any cable
modem ISP is 6 Mbps, so the connection is more than fast enough. It
isn't slowing down the laptop.

I've written a web page that should help:

Windows XP Network Troubleshooting - Problems with Network Cards
http://www.practicallynetworked.com/sharing/troubleshoot/networkcard.htm
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

 

[N. Miller]

The fastest actual transmission speed that I'm aware of from any cable
modem ISP is 6 Mbps, so the connection is more than fast enough. It
isn't slowing down the laptop.

DOCSIS 1.0: 5.12 Mbps
DOCSIS 1.1: 10.24 Mbps
DOCSIS 2.0: 30.72 Mbps

Cable and DSL providers are beginning to push the 10 Mbps limit. I think I
would want a router with a 10/100 Mbps port.

 

[Guest]

Thanks for replying, Steve. I apologize for not being more clear about my
problem.

When I look at the properties for the network connection, the Properties
window says it's connected at 100.0 Mbps. When I look at the properties for
the Internet Connection, the Properties window says it's connected at 10.0
Mbps. So there seems to be a conflict, and I don't know where it's coming
from. I'm using a Xircom CardBus Ethernet II 10/100 card (yes, the laptop is
old). Any ideas?

Thanks,
Eric Butow

 

[N. Miller]

Thanks for replying, Steve. I apologize for not being more clear about my
problem.

When I look at the properties for the network connection, the Properties
window says it's connected at 100.0 Mbps. When I look at the properties for
the Internet Connection, the Properties window says it's connected at 10.0
Mbps. So there seems to be a conflict, and I don't know where it's coming
from. I'm using a Xircom CardBus Ethernet II 10/100 card (yes, the laptop is
old). Any ideas?

If the modem only has a 10 Mbps Ethernet port, a router with a 10/100 Mbps
Ethernet WAN port will only connect at 10 Mpbs; or a computer NIC, if you
are connecting the computer directly to the modem.