internet explorer

[Darcy]

my internet explorer keeps saying that it has encountered
problems and needs to close and has been doing this for a
few days. sometimes it starts and then closes. What is
the problem and how do i fix it?

 

[Malke]

my internet explorer keeps saying that it has encountered
problems and needs to close and has been doing this for a
few days. sometimes it starts and then closes. What is
the problem and how do i fix it?

1) scan with current antivirus using updated definitions - note that
"current" means a version not older than 2002; 2) remove spyware with
tools such as Spybot S&D (www.security.kolla.de) and/or Ad-aware
(www.lavasoftusa.com) - note that it is a good idea to do virus and
spyware scans in Safe Mode; 3) delete temporary and Temporary Internet
Files; 4) stop unnecessary services/programs from running at startup
(see www.blackviper.com for a listing of services). Also, look in Event
Viewer for clues.

Malke