Internet Explorer toolbars taken over

[Tom Edelbrok]

My kids recently installed some music download junkware on my W2K
Professional machine and now my Internet Explorer 6.0 toolbars have gone
crazy - they are all locked on a single line at the top and can't be moved.
Furthermore, there is no VIEW ~ TOOLBARS ~ LOCK THE TOOLBARS option in the
menu system, so I seem to have no way of unlocking them.

I've removed all junkware that I can find and have run Spybot S&D and
Lavasoft Ad-aware. What else can I do to fix this problem?

Thanks in advance,

Tom Edelbrok

 

[Vincenzo Di Russo [MVP]]

My kids recently installed some music download junkware on my W2K
Professional machine and now my Internet Explorer 6.0 toolbars have gone
crazy - they are all locked on a single line at the top and can't be
moved. Furthermore, there is no VIEW ~ TOOLBARS ~ LOCK THE TOOLBARS
option in the menu system, so I seem to have no way of unlocking them.

[...]

See here:
http://www.fjsmjs.com/IE/notoolbaar.htm
http://www.dougknox.com/xp/utils/xp_toolbarfix.htm
http://www.mvps.org/sramesh2k/IEFAQ.htm#LockedBars
Cheers,

 

[Vincenzo Di Russo [MVP]]

Vincenzo Di Russo [MVP] wrote:

[...]

http://www.mvps.org/sramesh2k/IEFAQ.htm#LockedBars

[...]

Sorry, this is the correct link:
http://windowsxp.mvps.org/ie/lockedbars.htm
And: http://windowsxp.mvps.org/IEFAQ.htm#IEToolbars
Cheers,

 

[Rebecca Chen [MSFT]]

Some tools you can try:
Spysweeper

http://www.spysweeper.com/download.html
spybot
<http://www.microsoft.com/spyware>.

Lspfix
<http://www.cexx.org/lspfix.htm>

X-terminator
Spyware X-terminator 4.4.2.7 pop
http://www.freedownloadscenter.com/Utilities/Misc__Utilities/Spyware_X_termi
nator.html

http://download.com.com/3150-8022-0.html

SpywareBlaster and SpywareGuard

and CWShredder.
Please read the documents carefully to use HijackThis since not all
registry keys it scans are invalid, you may judge which one should be
deleted.

http://www.spywareinfo.com/~merijn/downloads.html


Microsoft provides third-party contact information to help you find
technical support. This contact information may change without notice.
Microsoft does not guarantee the accuracy of this third-party contact
information.

In addition, please try to see does this issue occur in a new user account?

If the issue persists, please take a screen shot of IE and collect
HijackThis log in the above , zip them and send it to (e-mail address removed)
for research.

Any update, let us get in touch!



Best regards,

Rebecca Chen

MCSE2000 MCDBA CCNA


Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security

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