internet explorer stops working

[Kim Cruse]

Everytime I use the internet after about opening 3 pages my internet
explorer stops working freezes up and you have to restart it. I never had
this problem with XP so I know its Vista. Has anyone else had this problem?
I'm running a HP 64 bit.
Kim

 

[Malke]

Everytime I use the internet after about opening 3 pages my internet
explorer stops working freezes up and you have to restart it. I never had
this problem with XP so I know its Vista. Has anyone else had this
problem? I'm running a HP 64 bit.

1. Try updating (or reinstalling/uninstalling if there are no updates) the
drivers for your network adapter. Get them only from HP's website for your
specific model machine.

2. If that doesn't help, check to see if the same problem occurs using
another browser such as Firefox. If Firefox works well, you know the
problem is with IE.

3. If #2 above is applicable, run IE in no-add-ons mode to see if a
third-party add-on is the culprit.

MS webpage explaining add-ons: http://tinyurl.com/2tro8f

Troubleshooting and Internet Explorer?s (No Add-ons) Mode -
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

4. And as always, you should always answer:

The First Question Of Troubleshooting: If the problem is new, what changed
between the time things worked and the time they didn't?

The Second Question of Windows Troubleshooting: what is the malware/virus
status of the machine? If you think it is clean, what programs (and
versions) did you use to determine this?

Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Malke

 

[Kim Cruse]

Thank you so much. I'm going try all this stuff. Its been happening since
we pluggedit in the day we got it. I'll get working on it as soon as I'm
home from work. Thanks again.

Kim

 

[Kim Cruse]

I installed firefox and I'm not having any problems now. Thanks Kim