Internet explorer shuts down while opening web sites

[Carl]

Thanks
Certain web sites begin to open, then close down IE.
What's going on?

 

[Blake Macon]

I am having the same problem. I run WinXP Pro.

The log file that is genereated on the desktop states
this:

please email me if u know how to fix.

(e-mail address removed)

An unexpected exception has been detected in native code
outside the VM.
Unexpected Signal : unknown exception code (0xe06d7363)
occurred at PC=0x77E73887
Function=RaiseException+0x50
Library=C:\WINDOWS\system32\kernel32.dll

Current Java thread:
at
sun.plugin.services.WIExplorerBrowserService.installBrowse
rEventListener(Native Method)
at
sun.plugin.viewer.LifeCycleManager.installBrowserEventList
ener(Unknown Source)
- locked <0x1f8ac0c0> (a java.lang.Object)
at
sun.plugin.viewer.LifeCycleManager.checkLifeCycle(Unknown
Source)
at
sun.plugin.viewer.IExplorerPluginObject.initPlugin
(Unknown Source)
- locked <0x1f8ac098> (a
sun.plugin.viewer.IExplorerPluginObject)
at sun.plugin.viewer.IExplorerPluginObject.mayInit
(Unknown Source)
at
sun.plugin.viewer.IExplorerPluginObject.frameReady
(Unknown Source)
at
sun.plugin.viewer.frame.IExplorerEmbeddedFrame.setFrameSiz
e(Unknown Source)

Dynamic libraries:
0x00400000 - 0x00419000 C:\Program Files\Internet
Explorer\iexplore.exe
0x77F50000 - 0x77FF7000 C:\WINDOWS\System32
\ntdll.dll
0x77E60000 - 0x77F46000 C:\WINDOWS\system32
\kernel32.dll
0x77C10000 - 0x77C63000 C:\WINDOWS\system32
\msvcrt.dll
0x77D40000 - 0x77DCC000 C:\WINDOWS\system32
\USER32.dll
0x77C70000 - 0x77CB0000 C:\WINDOWS\system32
\GDI32.dll
0x77DD0000 - 0x77E5D000 C:\WINDOWS\system32
\ADVAPI32.dll
0x78000000 - 0x78086000 C:\WINDOWS\system32
\RPCRT4.dll
0x70A70000 - 0x70AD5000 C:\WINDOWS\system32
\SHLWAPI.dll
0x71700000 - 0x71849000 C:\WINDOWS\System32
\SHDOCVW.dll
0x71950000 - 0x71A34000
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-
Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805
\comctl32.dll
0x773D0000 - 0x77BC2000 C:\WINDOWS\system32
\SHELL32.dll
0x77340000 - 0x773CB000 C:\WINDOWS\system32
\comctl32.dll
0x771B0000 - 0x772D1000 C:\WINDOWS\system32
\ole32.dll
0x5AD70000 - 0x5ADA4000 C:\WINDOWS\System32
\UxTheme.dll
0x71500000 - 0x715FD000 C:\WINDOWS\System32
\BROWSEUI.dll
0x72430000 - 0x72442000 C:\WINDOWS\System32
\browselc.dll
0x75F40000 - 0x75F5F000 C:\WINDOWS\system32
\appHelp.dll
0x76FD0000 - 0x77048000 C:\WINDOWS\System32
\CLBCATQ.DLL
0x77120000 - 0x771AB000 C:\WINDOWS\system32
\OLEAUT32.dll
0x77050000 - 0x77115000 C:\WINDOWS\System32
\COMRes.dll
0x77C00000 - 0x77C07000 C:\WINDOWS\system32
\VERSION.dll
0x63000000 - 0x63096000 C:\WINDOWS\system32
\WININET.dll
0x762C0000 - 0x76348000 C:\WINDOWS\system32
\CRYPT32.dll
0x762A0000 - 0x762AF000 C:\WINDOWS\system32
\MSASN1.dll
0x76F90000 - 0x76FA0000 C:\WINDOWS\System32
\Secur32.dll
0x76620000 - 0x7666E000 C:\WINDOWS\System32
\cscui.dll
0x76600000 - 0x7661B000 C:\WINDOWS\System32
\CSCDLL.dll
0x76670000 - 0x76757000 C:\WINDOWS\System32
\SETUPAPI.dll
0x10000000 - 0x100BC000 c:\program
files\google\googletoolbar1.dll
0x1A400000 - 0x1A47A000 C:\WINDOWS\system32
\urlmon.dll
0x71AD0000 - 0x71AD8000 C:\WINDOWS\System32
\WSOCK32.dll
0x71AB0000 - 0x71AC4000 C:\WINDOWS\System32
\WS2_32.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\System32
\WS2HELP.dll
0x76C30000 - 0x76C5B000 C:\WINDOWS\System32
\WINTRUST.dll
0x76C90000 - 0x76CB2000 C:\WINDOWS\system32
\IMAGEHLP.dll
0x76B40000 - 0x76B6C000 C:\WINDOWS\System32
\WINMM.dll
0x76EE0000 - 0x76F17000 C:\WINDOWS\System32
\RASAPI32.DLL
0x76E90000 - 0x76EA1000 C:\WINDOWS\System32
\rasman.dll
0x71C20000 - 0x71C6E000 C:\WINDOWS\System32
\NETAPI32.dll
0x76EB0000 - 0x76EDB000 C:\WINDOWS\System32
\TAPI32.dll
0x76E80000 - 0x76E8D000 C:\WINDOWS\System32
\rtutils.dll
0x722B0000 - 0x722B5000 C:\WINDOWS\System32
\sensapi.dll
0x75A70000 - 0x75B15000 C:\WINDOWS\system32
\USERENV.dll
0x018B0000 - 0x018B8000 C:\Program
Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
0x75E90000 - 0x75F37000 C:\WINDOWS\System32
\SXS.DLL
0x76170000 - 0x761F8000 C:\WINDOWS\System32
\shdoclc.dll
0x01BF0000 - 0x01C14000 C:\PROGRA~1\DOWNLO~1
\MDPPH.DLL
0x74770000 - 0x747FF000 C:\WINDOWS\System32
\mlang.dll
0x71A50000 - 0x71A8B000 C:\WINDOWS\system32
\mswsock.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32
\wshtcpip.dll
0x022D0000 - 0x024D1000 C:\WINDOWS\System32
\msi.dll
0x01A20000 - 0x01A44000 C:\Program
Files\Trillian\events.dll
0x763B0000 - 0x763F5000 C:\WINDOWS\system32
\comdlg32.dll
0x76FC0000 - 0x76FC5000 C:\WINDOWS\System32
\rasadhlp.dll
0x76F20000 - 0x76F45000 C:\WINDOWS\System32
\DNSAPI.dll
0x76FB0000 - 0x76FB7000 C:\WINDOWS\System32
\winrnr.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32
\WLDAP32.dll
0x63580000 - 0x63830000 C:\WINDOWS\System32
\mshtml.dll
0x746F0000 - 0x74716000 C:\WINDOWS\System32
\msimtf.dll
0x74720000 - 0x74764000 C:\WINDOWS\System32
\MSCTF.dll
0x76390000 - 0x763AC000 C:\WINDOWS\System32
\IMM32.DLL
0x32520000 - 0x32532000 C:\Program
Files\Microsoft Office\Office10\msohev.dll
0x6B700000 - 0x6B790000 C:\WINDOWS\System32
\jscript.dll
0x73300000 - 0x73375000 C:\WINDOWS\System32
\vbscript.dll
0x03630000 - 0x037E7000 C:\WINDOWS\System32
\macromed\flash\Flash.ocx
0x72D20000 - 0x72D29000 C:\WINDOWS\System32
\wdmaud.drv
0x72D10000 - 0x72D18000 C:\WINDOWS\System32
\msacm32.drv
0x77BE0000 - 0x77BF4000 C:\WINDOWS\System32
\MSACM32.dll
0x77BD0000 - 0x77BD7000 C:\WINDOWS\System32
\midimap.dll
0x14800000 - 0x14837000 C:\Program
Files\Viewpoint\Viewpoint Media
Player\AxMetaStream_03000F10.dll
0x03970000 - 0x03980000 C:\WINDOWS\System32
\MSVCIRT.dll
0x76D60000 - 0x76D76000 C:\WINDOWS\System32
\Iphlpapi.DLL
0x66E50000 - 0x66E8B000 C:\WINDOWS\System32
\iepeers.dll
0x73000000 - 0x73023000 C:\WINDOWS\System32
\WINSPOOL.DRV
0x746C0000 - 0x746E7000 C:\WINDOWS\System32
\MSLS31.DLL
0x71B20000 - 0x71B31000 C:\WINDOWS\system32
\MPR.dll
0x75F60000 - 0x75F66000 C:\WINDOWS\System32
\drprov.dll
0x71C10000 - 0x71C1D000 C:\WINDOWS\System32
\ntlanman.dll
0x71CD0000 - 0x71CE6000 C:\WINDOWS\System32
\NETUI0.dll
0x71C90000 - 0x71CCC000 C:\WINDOWS\System32
\NETUI1.dll
0x71C80000 - 0x71C86000 C:\WINDOWS\System32
\NETRAP.dll
0x71BF0000 - 0x71C01000 C:\WINDOWS\System32
\SAMLIB.dll
0x75F70000 - 0x75F79000 C:\WINDOWS\System32
\davclnt.dll
0x75970000 - 0x75A61000 C:\WINDOWS\System32
\MSGINA.dll
0x76360000 - 0x7636F000 C:\WINDOWS\System32
\WINSTA.dll
0x03910000 - 0x03942000 C:\WINDOWS\System32
\ODBC32.dll
0x1F850000 - 0x1F866000 C:\WINDOWS\System32
\odbcint.dll
0x767F0000 - 0x76814000 C:\WINDOWS\System32
\schannel.dll
0x0FFD0000 - 0x0FFF3000 C:\WINDOWS\System32
\rsaenh.dll
0x0FFA0000 - 0x0FFC1000 C:\WINDOWS\System32
\dssenh.dll
0x65000000 - 0x65009000 C:\WINDOWS\System32
\ddrawex.dll
0x51000000 - 0x51047000 C:\WINDOWS\System32
\DDRAW.dll
0x73BC0000 - 0x73BC6000 C:\WINDOWS\System32
\DCIMAN32.dll
0x74CB0000 - 0x74D1F000 C:\WINDOWS\System32
\mshtmled.dll
0x76820000 - 0x76833000 C:\WINDOWS\System32
\HLINK.DLL
0x71D40000 - 0x71D5B000 C:\WINDOWS\System32
\actxprxy.dll
0x6CC60000 - 0x6CC6B000 C:\WINDOWS\System32
\dispex.dll
0x58A20000 - 0x58A6E000 C:\WINDOWS\System32
\inetcpl.cpl
0x667D0000 - 0x667ED000 C:\WINDOWS\System32
\inetcplc.dll
0x5FF50000 - 0x5FF61000 C:\WINDOWS\System32
\msratelc.dll
0x754D0000 - 0x75548000 C:\WINDOWS\System32
\CRYPTUI.DLL
0x73D50000 - 0x73D60000 C:\WINDOWS\System32
\cryptnet.dll
0x73D70000 - 0x73D82000 C:\WINDOWS\System32
\shgina.dll
0x79170000 - 0x79196000 C:\WINDOWS\System32
\mscoree.dll
0x79410000 - 0x79425000
C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322
\mscorie.dll
0x7C340000 - 0x7C396000
C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322
\MSVCR71.dll
0x79480000 - 0x79498000
C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322
\mscorld.dll
0x08830000 - 0x08868000 C:\WINDOWS\System32
\wmpdxm.dll
0x07680000 - 0x07B0B000 C:\WINDOWS\System32
\wmp.dll
0x73BD0000 - 0x73BF0000 C:\WINDOWS\System32
\MSVFW32.dll
0x08110000 - 0x083DE000 C:\WINDOWS\System32
\wmploc.dll
0x6D440000 - 0x6D450000 C:\Program
Files\Java\j2re1.4.2\bin\npjpi142.dll
0x5EDD0000 - 0x5EDEA000 C:\WINDOWS\System32
\OLEPRO32.DLL
0x6D310000 - 0x6D327000 C:\Program
Files\Java\j2re1.4.2\bin\jpiexp32.dll
0x6D380000 - 0x6D397000 C:\Program
Files\Java\j2re1.4.2\bin\jpishare.dll
0x05F10000 - 0x06046000 C:\PROGRA~1
\Java\J2RE14~1.2\bin\client\jvm.dll
0x03FD0000 - 0x03FD7000 C:\PROGRA~1
\Java\J2RE14~1.2\bin\hpi.dll
0x05150000 - 0x0515E000 C:\PROGRA~1
\Java\J2RE14~1.2\bin\verify.dll
0x052F0000 - 0x05308000 C:\PROGRA~1
\Java\J2RE14~1.2\bin\java.dll
0x05310000 - 0x0531D000 C:\PROGRA~1
\Java\J2RE14~1.2\bin\zip.dll
0x06950000 - 0x06A5A000 C:\Program
Files\Java\j2re1.4.2\bin\awt.dll
0x05BE0000 - 0x05C30000 C:\Program
Files\Java\j2re1.4.2\bin\fontmanager.dll
0x5C000000 - 0x5C0C8000 C:\WINDOWS\System32
\D3DIM700.DLL
0x6D2F0000 - 0x6D304000 C:\Program
Files\Java\j2re1.4.2\bin\jpicom32.dll
0x6D510000 - 0x6D58D000 C:\WINDOWS\system32
\DBGHELP.dll
0x76BF0000 - 0x76BFB000 C:\WINDOWS\System32
\PSAPI.DLL

Heap at VM Abort:
Heap
def new generation total 576K, used 339K [0x1f870000,
0x1f910000, 0x1ffd0000)
eden space 512K, 58% used [0x1f870000, 0x1f8ba8c8,
0x1f8f0000)
from space 64K, 64% used [0x1f8f0000, 0x1f8fa4f8,
0x1f900000)
to space 64K, 0% used [0x1f900000, 0x1f900000,
0x1f910000)
tenured generation total 1408K, used 422K [0x1ffd0000,
0x20130000, 0x25870000)
the space 1408K, 30% used [0x1ffd0000, 0x20039b18,
0x20039c00, 0x20130000)
compacting perm gen total 4096K, used 3455K
[0x25870000, 0x25c70000, 0x29870000)
the space 4096K, 84% used [0x25870000, 0x25bcfd50,
0x25bcfe00, 0x25c70000)

Local Time = Wed Feb 04 10:33:09 2004
Elapsed Time = 9
#
# The exception above was detected in native code outside
the VM
#
# Java VM: Java HotSpot(TM) Client VM (1.4.2-b28 mixed
mode)
#

 

[Robert Aldwinckle]

An unexpected exception has been detected in native code

outside the VM.

Blake,

Those diagnostics are showing clear signs that the problem
is with your Sun's Java Virtual Machine. Perhaps you should ask
them for support?

In the meantime try disabling or uninstalling it and see if your
crashes stop.


Good luck

Robert Aldwinckle
---

I am having the same problem. I run WinXP Pro.

The log file that is genereated on the desktop states
this:

please email me if u know how to fix.

(e-mail address removed)

An unexpected exception has been detected in native code
outside the VM.
Unexpected Signal : unknown exception code (0xe06d7363)
occurred at PC=0x77E73887
Function=RaiseException+0x50
Library=C:\WINDOWS\system32\kernel32.dll

Current Java thread:
at
sun.plugin.services.WIExplorerBrowserService.installBrowse
rEventListener(Native Method)
at
sun.plugin.viewer.LifeCycleManager.installBrowserEventList
ener(Unknown Source)
- locked <0x1f8ac0c0> (a java.lang.Object)
at
sun.plugin.viewer.LifeCycleManager.checkLifeCycle(Unknown
Source)
at
sun.plugin.viewer.IExplorerPluginObject.initPlugin
(Unknown Source)
- locked <0x1f8ac098> (a
sun.plugin.viewer.IExplorerPluginObject)
at sun.plugin.viewer.IExplorerPluginObject.mayInit
(Unknown Source)
at
sun.plugin.viewer.IExplorerPluginObject.frameReady
(Unknown Source)
at
sun.plugin.viewer.frame.IExplorerEmbeddedFrame.setFrameSiz
e(Unknown Source)

....

 

[Guest]

download jvm2 and install it.