Internet Explorer Script Error when selecting "See Also"

  • Thread starter Thread starter Linton
  • Start date Start date
L

Linton

When I select the "See Also" option in Excel 02 help, I
get an Internet Explorer Script Error :

An Error has occurred in the script on this page

Line 1
Char 1
error Object doesn't support this property or method
Code 0
URL mk:@MSITStore:C:\Program%20Files\Microsoft%
20Office\Office10\1033
\xlmain10.chm::/html/xlfctDATEVALUE.htm
do you want to continue running scripts on this page

if you press yes, nothing happens,

an example of a page with the see also link on is date
value
 
Linton,
When I select the "See Also" option in Excel 02 help, I
get an Internet Explorer Script Error :

An Error has occurred in the script on this page
Click to expand...

If this is also the case in all the other help files on your system
then the chances are that you have a registry problem: the registry
entries for the HTML Help ActiveX control are broken. (Among other
things, this control is used to provide the navigation facilities in
the help files.) A number of the security patches and service packs
that Microsoft released last year are known to cause this problem,
including the cumulative security patches for Internet Explorer and
service pack 4 (SP4) for Windows 2000.

The problem is described in Microsoft Knowledge Base article 822989
and, in most cases, installing Critical Update 811630 should sort it
out.

822989: http://support.microsoft.com/?kbid=822989
811630: http://support.microsoft.com/?kbid=811630

The exception to this is Windows 2000 with SP4 installed. In this case
you must unregister the HTML Help ActiveX control and then re-register
it, by running the following two commands from a command prompt:

regsvr32 /u :\winnt\system32\hhctrl.ocx
regsvr32 :\winnt\system32\hhctrl.ocx
 
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