Internet Explorer error

[Guest]

I am unable to access my banking program. I called the bank and they told me
to go to "about internet explorer" and the version #, cipher strength and
product ID is blank. They told me to contact my Internet Provider about the
issue but they said it isn't their problem. Is this something I can fix
myself?
The issue showed up after I installed PC-illin Internet Securiy.
I also found that my help area in windows XP doesn't work. I tried to use
system restore but when I click on System Restore, all I get is a blank
screen.
I am running Windows XP home edition with SP2.
Thanks,

 

[Ramesh, MS-MVP]

Click Start, Run and type

regsvr32 jscript.dll

 

[Guest]

THANK YOU, that was easy when you know how to fix it! Banking program working
and system restore is working.

 

[Ramesh, MS-MVP]

You're welcome. I'm glad that helped.