internet explorer error message

M

michael

hello i get a message reading an error in mshtml.dll has
caused internet explorer to close down, any suggestions as
to what may be the problem

thanks
 
S

Sathya Narayanan

Hi,

Please reply with the following information as the troubleshooting info
depends and vary on the same:

1. Windows version ( 98, ME, XP etc)
2. Exact error message
3. Version of IE 6 ( Click About IE under Help menu in IE and note down the
complete version number)

Rgds,
Sathya
Sathyavs@hotmail
 
F

Frank

Hi,
I have the exact same problem since quite a lot of time. I
reinstalled IE6 from scratch, without installing any
updates, and it worked fine. But, as soon as I reinstalled
windows update patches, Every minute, "Internet explorer
encountered a problem and needs to shutdown. We're sorry
for the inconvenience" (translated from French) with a
problem caused by mshtml.dll in iexplore.exe. I don't know
what I can do, apart from being forced to use netscape for
the rest of my life... I have Windows XP Home (French) and
IE6, version 6.0.2800.1106.xpsp2.030422-1633 with updates
SP1;Q837009;!832894.

Thanks in advance
François Charron
 

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