Internet Explorer - Can't identify what version i have - help

[Guest]

Greetings:

I received the update to Windows and now I am Version 5.1 (Build
2600.xpsp_sp2_gdr.050301-1519 : Service Pack 2) With this installed my
Internet Explorer no longer goes to certain sites. I have turned of firewall
and still can't get to the site. I also can't printing from the pages I can
access, such as one of MS sites that wanted to run another update on my PC.
I have tried getting the version 6.0 IE and the download states I already
have a newer version.
I have tried uninstalling the program also with no success.
Any help is greatly appreciated as I really need this program to access a
medical site that will not allow any but IE in.
Kris

 

[Kevin]

What happens when you go to the Windows Update website directly and try to
get updates there? You should have been offered the Internet Explorer 6.0
update ages ago.

 

[N. Miller]

Greetings:

I received the update to Windows and now I am Version 5.1 (Build
2600.xpsp_sp2_gdr.050301-1519 : Service Pack 2) With this installed my
Internet Explorer no longer goes to certain sites. I have turned of firewall
and still can't get to the site. I also can't printing from the pages I can
access, such as one of MS sites that wanted to run another update on my PC.
I have tried getting the version 6.0 IE and the download states I already
have a newer version.
I have tried uninstalling the program also with no success.
Any help is greatly appreciated as I really need this program to access a
medical site that will not allow any but IE in.
Kris

I don't know if this will be of any help, but look it over:

http://support.microsoft.com/default.aspx?scid=kb;en-us;308411

 

[Guest]

I have gone to the Download Internet Explorer 6 SP 1 site numerous times and
each time I get the download file and I get the ie6setup-3.exe file. I open
the file to download and I get the message "Setup has detected a newer
version of Internet Explorer already installed on this system. Setup cannot
continue."

Site:
http://www.microsoft.com/downloads/...cb-5e5d-48f5-b02b-20b602228de6&displayLang=en

 

[Jan Il]

Hi Kris

You can not uninstall IE from WIndows XP. Unlike other versions of Windows
where IE was a separate program, IE is a core part of the XP operarting
system and therefore, can not be uninstalled.

I suggest that before you try anything else, you repair the XP program using
the information here:

How to reinstall or repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;318378
Scroll to the section on SP2:

As for your other problems with accessing sites since installing the SP2,
you likely have scumware on your system that has been detected by the
Security features of SP2. I suggest that you read the following,

Learn About Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/preinstall.mspx

and then clean your system using the detection and removal tools at the
following: Please follow all instructions carefully:

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

If the problem continues, you can also check the information below for the
msn.com access problem:

Cannot browse certain websites
http://www.dslreports.com/faq/10082

or……

Courtesy of Frank Saunders -

Check for a file named HOSTS with no extension (not Hosts.sam). It may be a
hidden file. Open it with Notepad and remove any line referencing the site.
Or, rename HOSTS to OLDHOSTS
Hope this helps

also...

Try reinstalling or updating the java virtual machine:
http://java-virtual-machine.net/download.html
or Sun Java here
Download for the J2SE 5.0 JRE here:
http://java.sun.com/j2se/1.5.0/download.jsp

and.....

Allow active content to run in files on My Computer - Windows XP Service
Pack 2:
http://www.winxptutor.com/lmzunlock.htm

Also....double check the Information Bar at the top of the screen to see if
it is interfering. You may need to click ok or allow to make it let you
have access. But, just add the site to your Trusted Zone.

Jan
MS MVP - IE/OE
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that's why they're so contagious.

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