Internet Explorer and Outlook Express problems after standby mode

G

Guest

I can't get Internet Explorer bring up web pages or get e-mail with Outlook
Express after coming out of Standby Mode. If I restart they work OK again. It
appears I am connected OK to my ISP server.

I get this message from IE: "The page you are looking for is currently
unavailable. he web site might be experiencing technical difficulties, or you
may need to adjust your browser settings", followed by a half page of
instructions on browser checks, etc. I have tried these and none work.

The message at the end of the page is "Cannot find server or DNS error -
Internet Explorer"

Any help would be appreciated.
 
G

Gerry Cornell

Please look in the System and Application logs in Event Viewer and post
copies of any Warning and Error Reports.


You can access Event Viewer by selecting Start, Administrative Tools, Event
Viewer. When researching the meaning of the error, information regarding
Event ID, Source and
Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;enus;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double click
on the error you want to copy. In the window, which appears is a button
resembling two pages. Double click the button and close Event Viewer. Now
start your message(email) and do a paste into the body of the message. This
will paste the info from the Event Viewer Error Report
complete with links into the message. Make sure this is the first paste
after exiting from Event Viewer.


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~
 
G

Guest

OK, GERRY, HERE IT IS. SINCE FIRST LOOKING AT THESE RESULTS, I HAVE DISABLED
"WORKSTATION", AND CHANGED "NETLOGON" FROM AUTOMATIC TO MANUAL, BOTH IN THE
SERVICES SECTION OF ADMINISTRATIVE TOOLS. PLEASE POST IF YOU SEE ANYTHING
ELSE THAT SHOULD BE CHANGED. I AM USING A SINGLE COMPUTER AND DIAL-UP. NO
LOCAL INTRANET, JUST A SIMPLE SETUP OF ONE COMPUTER AND ITS MODEM. THANKS
FOR LOOKING AT THIS.

1. AFTER SHUTDOWN AND RESTART THESE EVENTS SHOWED UP:

Event Type: Failure Audit
Event Source: Security
Event Category: Account Logon
Event ID: 680
Date: 12/13/2005
Time: 5:07:45 PM
User: NT AUTHORITY\SYSTEM
Computer: xxxxxxx
Description:
Logon attempt by: MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
Logon account: Owner
Source Workstation: xxxxxxx
Error Code: 0xC000006A


For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.
Event Type: Failure Audit
Event Source: Security

Event Category: Logon/Logoff
Event ID: 529
Date: 12/13/2005
Time: 5:07:45 PM
User: NT AUTHORITY\SYSTEM
Computer: xxxxxxx
Description:
Logon Failure:
Reason: Unknown user name or bad password
User Name: Owner
Domain: xxxxxxx
Logon Type: 2
Logon Process: Advapi
Authentication Package: Negotiate
Workstation Name: xxxxxxx

For more information, see

Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

Event Type: Failure Audit
Event Source: Security
Event Category: Account Logon
Event ID: 680
Date: 12/13/2005
Time: 5:07:46 PM
User: NT AUTHORITY\SYSTEM
Computer: xxxxxxx
Description:
Logon attempt by: MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
Logon account: Owner
Source Workstation: xxxxxxx
Error Code: 0xC000006A


For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.
Event Type: Failure Audit
Event Source: Security
Event Category: Logon/Logoff
Event ID: 529
Date: 12/13/2005
Time: 5:07:46 PM
User: NT AUTHORITY\SYSTEM
Computer: xxxxxxx
Description:
Logon Failure:
Reason: Unknown user name or bad password
User Name: Owner
Domain: xxxxxxx
Logon Type: 2
Logon Process: Advapi
Authentication Package: Negotiate
Workstation Name: xxxxxxx

For more information, see

Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: NETLOGON
Event Category: None
Event ID: 3095
Date: 12/13/2005
Time: 5:07:53 PM
User: N/A
Computer: xxxxxxx
Description:
This computer is configured as a member of a workgroup, not as a

member of a domain. The Netlogon service does not need to run in

this configuration.

For more information, see Help and Support

Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 12/13/2005
Time: 5:08:32 PM
User: N/A
Computer: xxxxxxx
Description:
The mrtRate service failed to start due to the following error:
The system cannot find the file specified.

For more information,

see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 12/13/2005
Time: 5:08:33 PM
User: N/A
Computer: xxxxxxx
Description:
The Human Interface Device Access service terminated with the

following error:
The specified module could not be found.

For more information,

see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

2.AFTER INVOKING STANDBY MODE, AND SUBSEQUENTLY TRYING TO LOGON TO MY HOME
PAGE (AGAIN UNSUCCESSFULLY, BUT DID APPEAR TO GET HOOKED UP OK TO ISP
SERVER), THESE ADDITIONAL ITEMS SHOWED UP:

Event Type: Failure Audit
Event Source: Security
Event Category: Account Logon
Event ID: 680
Date: 12/13/2005
Time: 5:23:08 PM
User: NT AUTHORITY\SYSTEM
Computer: xxxxxxx
Description:
Logon attempt by: MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
Logon account: Owner
Source Workstation: xxxxxxx
Error Code: 0xC000006A


For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

Event Type: Failure Audit
Event Source: Security
Event Category: Logon/Logoff
Event ID: 529
Date: 12/13/2005
Time: 5:23:08 PM
User: NT AUTHORITY\SYSTEM
Computer: xxxxxxx
Description:
Logon Failure:
Reason: Unknown user name or bad password
User Name: Owner
Domain: xxxxxxx
Logon Type: 2
Logon Process: Advapi
Authentication Package: Negotiate
Workstation Name: xxxxxxx

For more information, see

Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

After attempting to connect to internet:

Event Type: Failure Audit
Event Source: Security
Event Category: Policy Change
Event ID: 615
Date: 12/13/2005
Time: 5:07:56 PM
User: NT AUTHORITY\NETWORK SERVICE
Computer: xxxxxxx
Description:
IPSec Services: IPSec Services failed to get the complete

list of network interfaces on the machine. This can be a potential

security hazard to the machine since some of the network

interfaces may not get the protection as desired by the applied

IPSec filters. Please run IPSec monitor snap-in to further

diagnose the problem.



For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

Event Type: Failure Audit
Event Source: Security
Event Category: Account Logon
Event ID: 680
Date: 12/13/2005
Time: 5:23:08 PM
User: NT AUTHORITY\SYSTEM
Computer: xxxxxxx
Description:
Logon attempt by: MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
Logon account: Owner
Source Workstation: xxxxxxx
Error Code: 0xC000006A


For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

Event Type: Failure Audit
Event Source: Security
Event Category: Logon/Logoff
Event ID: 529
Date: 12/13/2005
Time: 5:23:08 PM
User: NT AUTHORITY\SYSTEM
Computer: xxxxxxx
Description:
Logon Failure:
Reason: Unknown user name or bad password
User Name: Owner
Domain: xxxxxxx
Logon Type: 2
Logon Process: Advapi
Authentication Package: Negotiate
Workstation Name: xxxxxxx

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.
Event Type: Failure Audit
Event Source: Security
Event Category: Policy Change
Event ID: 615
Date: 12/13/2005
Time: 5:30:21 PM
User: NT AUTHORITY\NETWORK SERVICE
Computer: xxxxxxx
Description:
IPSec Services: IPSec Services failed to get the complete

list of network interfaces on the machine. This can be a potential

security hazard to the machine since some of the network

interfaces may not get the protection as desired by the applied

IPSec filters. Please run IPSec monitor snap-in to further

diagnose the problem.



For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.
 
G

Gerry Cornell

BBJ

Please turn off the CAPS lock.

Are we discussing a standalone or networked desktop computer or a laptop?

Are you connecting to the internet through a modem or router. If a router
how many computers are sharing the router?

Is this a home or office based computer?

The Error Reports suggest your computer is confused! As I am!

In your original post you mention problems with Outlook Express. When you
click to download messages you will see a Details button in the Windows.
Click on the Details button and then on the Errors tab. Can you copy any
report appearing there.

Workstation. If this is a Home Computer I would expect this setting to be
Automatic not Disabled but I wait on your replies to the questions above.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 

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