G
Guest
I am working on my neighbors computer with Windows XP SP2 and IE 6.0. When he
tries to go on line he get "this page cannot be displayed, the page you are
looking for is currently unavailable". Under tools, internet options Juno
shows as his current page as it should since he does have Juno as his home
page. Due to this I do not believe it has been hijacked. I have checked on
the Microsoft website and it gives a solution for this particular problem.
Within this solution I am supposed to open up the command prompt window and
type in the following information to go to the directory: C:\Documents and
Settings\username\Local Settings\Temporary Internet Files\Content.IE5. After
I get into this directory I am supposed to type in del index.dat and then
press enter, exit the command prompt and restart the computer.
When I open the command prompt from start, all programs, accessories then
click command prompt it open with the following info. already in it:
C:\Documents and Settings\owner. I then type the rest of the info. that you
see above and but it cannot open up the directory Content.IE5 and it reverts
back to what was in it when I first opened it. It also squawks about
the"local setting". Does anyone have any idea when typing in this info. to
this command prompt why it will not open the directory, Content.IE5. I would
appreciate any help.
tries to go on line he get "this page cannot be displayed, the page you are
looking for is currently unavailable". Under tools, internet options Juno
shows as his current page as it should since he does have Juno as his home
page. Due to this I do not believe it has been hijacked. I have checked on
the Microsoft website and it gives a solution for this particular problem.
Within this solution I am supposed to open up the command prompt window and
type in the following information to go to the directory: C:\Documents and
Settings\username\Local Settings\Temporary Internet Files\Content.IE5. After
I get into this directory I am supposed to type in del index.dat and then
press enter, exit the command prompt and restart the computer.
When I open the command prompt from start, all programs, accessories then
click command prompt it open with the following info. already in it:
C:\Documents and Settings\owner. I then type the rest of the info. that you
see above and but it cannot open up the directory Content.IE5 and it reverts
back to what was in it when I first opened it. It also squawks about
the"local setting". Does anyone have any idea when typing in this info. to
this command prompt why it will not open the directory, Content.IE5. I would
appreciate any help.