Internet disconnecting

[Guest]

Over the last week my internet connection has been disconnecting itsself for
no known reason. Connecting is fine, then after a random time it disconnects
(sometimes 2 minutes, sometimes 10 etc).
I have tried disconnecting other phone lines to see if power surges is the
cause - but this did not help
The icons on the PC tell me that the P_C is stil connected, but this is not
so as pages will not load. I hear a 'click' from the modem which tells me
that it has disconnected once again.
I have an up to date virus checker and adware software in place, so no known
virus problem.
Any idras please?

 

[Kelly]

Hi,

How do your settings read here: IE/Tools/Internet
Options/Connections/Settings/Advanced/Disconnect when......
/taskbarplus!.htm

 

[Guest]

Hi Kelly
I had a look in that area and neither the boxes next to:
disconnect if idle for X
or
disconnect when connection may no longer be needed
are ticked

Do you have any more ideas please?

I read somewhere that a solution may be lowering the graphics acceleration a
notch - how do I do this?

 

[Trent©]

Over the last week my internet connection has been disconnecting itsself for
no known reason. Connecting is fine, then after a random time it disconnects
(sometimes 2 minutes, sometimes 10 etc).
I have tried disconnecting other phone lines to see if power surges is the
cause - but this did not help
The icons on the PC tell me that the P_C is stil connected, but this is not
so as pages will not load. I hear a 'click' from the modem which tells me
that it has disconnected once again.
I have an up to date virus checker and adware software in place, so no known
virus problem.
Any idras please?

You need to isolate the problem...as to either phone line problem...or
computer problem.

Take the computer to another location and dial in. And make SURE yer
dialing in on a DEDICATED line...or that ALL other phones that may be
on the line are disconnected from the wall jacks.

Good luck.


Have a nice one...

Trent

Budweiser: Helping ugly people have sex since 1876!

 

[Guest]

Im having exactly the same probs with my laptop(F/siemens/amilio pro) ...i
have connected the cable from my home pc ( which has no probs )and all is
fine...so that means its the laptop..any ideas???