Internet connection problems

D

daven

I have a long standing intermittent, but frequently happening, delay
in loading Web sites. For example, if I am on a particular site and
REFRESH a number of times, the load time may vary from 4 sec to a
minute and may eventually time out. This appears to have nothing to do
with Internet conditions - once a site hasloaded, I can download
information without a problem. Sometimes the problem "goes away" for a
while and I will get consistent reload times of about 4 Sec (on that
particular site). AFIK, the problem does not manifest with load times
LT 2 Sec. That is, if the load/reload time is LT 2 sec, it will be
consistent.

EVENT VIEWER shows a warning when this problem happens. Most of the
warnings are as shown below but a few list a different "User".
"User: NT AUTHORITY \SYSTEM
Description: Windows saved Owner registry while an application or
service was still being used during log off - - -. This is often
caused by services running in a user account, try configuring the
services to run in either the LocalService or NetworkService account."

The Help and Support Center did not point me to anything that I could
do to resolve this and I was unable to find out how to reconfigure the
services as mentioned above.

My computer is a HP P4 2.8 512 with an Intel multithread CPU.
Present connection to the Internet is DSL thru a ZOOM NAT router/modem
using an Ethernet nic in the HP to connect to the ZOOM. I use
Kaspersky s/w firewall and Kaspersky a/v. The OS is XP-2 Home with
all updates installed. I regularly check for Ad/Mal ware using several
programs. All seems OK.

Additional Info:
1- The problem has persisted thru a re-installation of the OS
using the HP System Restore.
2- Happens w/ and w/o the router.
3- Happens w/ and w/o the s/w firewall
4- Happens w/and w/o the AV
5- Happens when the 1394 Net Adapter is given a TCP/IP and when
it is set to obtain it automatically. Also happens when the zoom is
conncted to the HP via USB instead of Ethernet.
6- Happens in SAFE mode with networking.
7- Happen w/ and w/o using TREEWALK local DNS server.
8- Happens when the site IP is used as the addy
9- Happens when accessing NGs using AGENT.
10- Everything else works perfectly. Only connection to Internet
sites is a problem.

Any ideas about resolving this problem will be appreciated.
Thanks,
Daven
 
D

daven

yeah!!! Thats exactly what I ended up doing.

OOPS
I thought that I was starting a new thread with a new subject and it
ended up in the midst of two other threads.

Thanks for your comments.

With respect to browsers - I have identical problems while using
Firefox and IE. Also, the same problem happens here on the NG when
downlaoding posts using Agent..
As far as modems are concerned - it happens with both that I have
tried.
WRT line quality, the S:N shows to be between 13 and 18 dB depending
on when I happen to be looking at it. Once a site is fully loaded,
there are no errors. A 50 M download will proceed w/o pause.

Any other ideas ?

Daven
 
Z

Zach

Can't think of any others right now sorry.

daven said:
OOPS
I thought that I was starting a new thread with a new subject and it
ended up in the midst of two other threads.

Thanks for your comments.

With respect to browsers - I have identical problems while using
Firefox and IE. Also, the same problem happens here on the NG when
downlaoding posts using Agent..
As far as modems are concerned - it happens with both that I have
tried.
WRT line quality, the S:N shows to be between 13 and 18 dB depending
on when I happen to be looking at it. Once a site is fully loaded,
there are no errors. A 50 M download will proceed w/o pause.

Any other ideas ?

Daven
 
J

Jim

One other thing to try...

If you read the error message you saw in the event log again, it said
something about the service being run under a user account. If you go
to start/run and type in Services.msc, that will bring up the services
control panel. What I would do is check the services, in particular
the networking ones, by double clicking on them, going to the Logon
tab, and making sure they are set to use the Local System account, or
If the account the service is using is NT AUTHORITY/[anything], don't
change it.
 
D

daven

One other thing to try...

If you read the error message you saw in the event log again, it said
something about the service being run under a user account. If you go
to start/run and type in Services.msc, that will bring up the services
control panel. What I would do is check the services, in particular
the networking ones, by double clicking on them, going to the Logon
tab, and making sure they are set to use the Local System account, or
If the account the service is using is NT AUTHORITY/[anything], don't
change it.

Thanks for the suggestion Jim.

I did as you suggested and checked all the services. Without
exception, they logged on to the Local Service Account or to NT
AUTHORITY :(

The problem does not ever manifest when the load takes LT about 2
seconds. I can go to the M-W Dictionary site and refresh as many times
as I want and the reload times will be under 2 Sec. If I am on the
Weather Underground that has lots of Icons and graphics, a normal
refresh takes between 5 and 6 seconds. Refreshing even a few times
will result in delayed loading or a complete stall. The ethernet
lights on the router/modem do not blink when when the download stalls
and no data is sent from the nic.

Daven
 
D

daven

Call a priest to exorcise the slow refresh demons from your computer.

I tried putting on a mask and shaking rattles whilst walking
widdershins about it, but the only thing that happened was that I fell
over the power cord. That did solve the problem until I plugged the
computer in again.
 

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