Internet connection disconnection ....

[Ronnie Davis]

Hi,

I'm using Outlook 2003. When I launch outlook and dial my internet
connection (I have it set to send/receive on startup) as soon as mail is
delivered, I am then disconnected from the internet.

Is there a way to make sure that I am not disconnected after checking?

TIA.

Ronnie.

 

[neo [mvp outlook]]

Open Outlook 2003 and select Tools | Options | Mail Setup tab. What options
do you have set at the bottom?

 

[Ronnie Davis]

Open Outlook 2003 and select Tools | Options | Mail Setup tab. What options
do you have set at the bottom?

Hi Neo,

I have :

1) "Send immediately when connected" check box ticked
2) "Warn before switching an existing dial-up connection" radio button
un-selected
3) "Always use an existing dial-up connection" radio button selected
4) "Automatically dial during a background Send/Receive check box ticked
5) "Hang up when finished with a manual Send/Receive check box un-ticked

Thanks,

Ronnie.

 

[Brian Tillman]

I'm using Outlook 2003. When I launch outlook and dial my internet
connection (I have it set to send/receive on startup) as soon as mail
is delivered, I am then disconnected from the internet.

Is there a way to make sure that I am not disconnected after checking?

Set your connection type to LAN in your account properties. Tools>E-mail
Accounts>Next. Select your account. Click Change, then More Settings.
Click the Connection tab.

 

[Jeff Stephenson [MSFT]]

Hi Neo,

I have :

1) "Send immediately when connected" check box ticked
2) "Warn before switching an existing dial-up connection" radio button
un-selected
3) "Always use an existing dial-up connection" radio button selected
4) "Automatically dial during a background Send/Receive check box ticked
5) "Hang up when finished with a manual Send/Receive check box un-ticked

Thanks,

Ronnie.

Uncheck the hang-up-when-done option (#5 above).

 

[Ronnie Davis]

Uncheck the hang-up-when-done option (#5 above).

It is (un-ticked).

Ronnie.

 

[Ronnie Davis]

Set your connection type to LAN in your account properties. Tools>E-mail
Accounts>Next. Select your account. Click Change, then More Settings.
Click the Connection tab.

Not connected to a LAN. It's dial up connection. However, I tried what you
advised and it didn't work. Just errored when checking mail account.

Any more thoughts?

Thanks,

Ronnie.

 

[neo [mvp outlook]]

I think Jeff might have meant for you to uncheck #4. (Of course this means
you should always have a dialup or LAN connection before starting Outlook.)

Also in the are that Brian T suggested, what was select before you moved it
to LAN? If it was select to use Internet Explorer, I would jump into IE an
see how you have the connection options set there.

On Thu, 16 Dec 2004 05:25:06 -0800, neo [mvp outlook] wrote:

Open Outlook 2003 and select Tools | Options | Mail Setup tab. What
options
do you have set at the bottom?

Hi,

I'm using Outlook 2003. When I launch outlook and dial my internet
connection (I have it set to send/receive on startup) as soon as mail
is
delivered, I am then disconnected from the internet.

Is there a way to make sure that I am not disconnected after checking?

TIA.

Ronnie.

Hi Neo,

I have :

1) "Send immediately when connected" check box ticked
2) "Warn before switching an existing dial-up connection" radio button
un-selected
3) "Always use an existing dial-up connection" radio button selected
4) "Automatically dial during a background Send/Receive" check box
ticked
5) "Hang up when finished with a manual Send/Receive" check box
un-ticked

Thanks,

Ronnie.

Uncheck the hang-up-when-done option (#5 above).

It is (un-ticked).

Ronnie.

 

[Jeff Stephenson [MSFT]]

Nah, Jeff just doesn't read too well ;-)

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

I think Jeff might have meant for you to uncheck #4. (Of course this
means you should always have a dialup or LAN connection before starting
Outlook.)

Also in the are that Brian T suggested, what was select before you moved
it to LAN? If it was select to use Internet Explorer, I would jump into
IE an see how you have the connection options set there.

On Thu, 16 Dec 2004 14:17:03 +0000, Ronnie Davis wrote:

On Thu, 16 Dec 2004 05:25:06 -0800, neo [mvp outlook] wrote:

Open Outlook 2003 and select Tools | Options | Mail Setup tab. What
options
do you have set at the bottom?

Hi,

I'm using Outlook 2003. When I launch outlook and dial my internet
connection (I have it set to send/receive on startup) as soon as
mail is delivered, I am then disconnected from the internet.

Is there a way to make sure that I am not disconnected after
checking?

TIA.

Ronnie.

Hi Neo,

I have :

1) "Send immediately when connected" check box ticked
2) "Warn before switching an existing dial-up connection" radio button
un-selected
3) "Always use an existing dial-up connection" radio button selected
4) "Automatically dial during a background Send/Receive" check box
ticked
5) "Hang up when finished with a manual Send/Receive" check box
un-ticked

Thanks,

Ronnie.

Uncheck the hang-up-when-done option (#5 above).

It is (un-ticked).

Ronnie.

 

[Brian]

Hi,

I'm using Outlook 2003. When I launch outlook and dial my internet
connection (I have it set to send/receive on startup) as soon as mail is
delivered, I am then disconnected from the internet.

Is there a way to make sure that I am not disconnected after checking?

TIA.

Ronnie.

Open Outlook. Tools>Options>Mail Setup - check that the bottom option
'Hang Up when finished with a manual Send/Receive' is NOT ticked