Internet access from an XP Pro laptop (wireless)

  • Thread starter Thread starter Steve
  • Start date Start date
S

Steve

I can get access to Google earth and from the 'web' tab, access Yahoo mail
but little else.
IE cannot access a URL, not will Opera but the connection is there. I have
tried everything, including the Winsock fix. I can ping and traceroute etc
but cannot get directly to a URL

Could really do with some help please. My email address (which I can pick up
on my desktop) is (e-mail address removed)
 
Steve said:
I can get access to Google earth and from the 'web' tab, access Yahoo mail
but little else.
IE cannot access a URL, not will Opera but the connection is there. I have
tried everything, including the Winsock fix. I can ping and traceroute etc
but cannot get directly to a URL

Could really do with some help please. My email address (which I can pick up
on my desktop) is (e-mail address removed)
Click to expand...
What IE version you have and windows version?

Unexplained computer behaviour may be caused by deceptive software
http://support.microsoft.com/kb/827315

"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro


Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Open a run command and type in:
regsvr32 urlmon.dll click [OK]
regsvr32 oleaut32.dll click [OK]
regsvr32 browseui.dll click [OK]
netsh winsock reset Click [OK]
Reboot your Computer and try the links.
How to use Reset Internet Explorer Settings (RIES)
http://support.microsoft.com/kb/923737

=Power or unplug the Power cord for the Router/Modem for about 40 seconds or
so be generous with it <g> turn the computer OFF and wait for the time to go
by!!
Then Turn the Router/Modem ON and wait a minute or so then Power ON the
computer and try to establish a connection and try the links or any link,
does it work?
HTH.
nass
 
Many thanks - I will try that tomorow.

Steve
--
Puzzled person


nass said:
Steve said:
I can get access to Google earth and from the 'web' tab, access Yahoo mail
but little else.
IE cannot access a URL, not will Opera but the connection is there. I have
tried everything, including the Winsock fix. I can ping and traceroute etc
but cannot get directly to a URL

Could really do with some help please. My email address (which I can pick up
on my desktop) is (e-mail address removed)
Click to expand...
What IE version you have and windows version?

Unexplained computer behaviour may be caused by deceptive software
http://support.microsoft.com/kb/827315

"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro


Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Open a run command and type in:
regsvr32 urlmon.dll click [OK]
regsvr32 oleaut32.dll click [OK]
regsvr32 browseui.dll click [OK]
netsh winsock reset Click [OK]
Reboot your Computer and try the links.
How to use Reset Internet Explorer Settings (RIES)
http://support.microsoft.com/kb/923737

=Power or unplug the Power cord for the Router/Modem for about 40 seconds or
so be generous with it <g> turn the computer OFF and wait for the time to go
by!!
Then Turn the Router/Modem ON and wait a minute or so then Power ON the
computer and try to establish a connection and try the links or any link,
does it work?
HTH.
nass
Click to expand...
 
Steve said:
I can get access to Google earth and from the 'web' tab, access
Yahoo mail but little else.
IE cannot access a URL, not will Opera but the connection is there. I
have tried everything, including the Winsock fix. I can ping and
traceroute etc but cannot get directly to a URL

Could really do with some help please. My email address (which I can
pick up on my desktop) is (e-mail address removed)
Click to expand...

Might be the Zone Alarm fiasco.
 
If you have ZoneAlarm installed first uninstall it, reboot, that will re
estabilish your internet connection.

Then go to Zonealarm website, download the latest version 7.0.483.000 and
that will fix the problem.

The problem was due to the Windowns Security Update KB951748 and previous
version ZoleAlarm interaction.

Peter
 
Sorry - I am limited with what I can access - as described in the question so
unfortunately, I haven't progressed. Perhaps I should reinstall XP - but it
came pre-installed! Is there likely to be a recovery partition or anything
like that?
--
Puzzled person


nass said:
Steve said:
I can get access to Google earth and from the 'web' tab, access Yahoo mail
but little else.
IE cannot access a URL, not will Opera but the connection is there. I have
tried everything, including the Winsock fix. I can ping and traceroute etc
but cannot get directly to a URL

Could really do with some help please. My email address (which I can pick up
on my desktop) is (e-mail address removed)
Click to expand...
What IE version you have and windows version?

Unexplained computer behaviour may be caused by deceptive software
http://support.microsoft.com/kb/827315

"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro


Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Open a run command and type in:
regsvr32 urlmon.dll click [OK]
regsvr32 oleaut32.dll click [OK]
regsvr32 browseui.dll click [OK]
netsh winsock reset Click [OK]
Reboot your Computer and try the links.
How to use Reset Internet Explorer Settings (RIES)
http://support.microsoft.com/kb/923737

=Power or unplug the Power cord for the Router/Modem for about 40 seconds or
so be generous with it <g> turn the computer OFF and wait for the time to go
by!!
Then Turn the Router/Modem ON and wait a minute or so then Power ON the
computer and try to establish a connection and try the links or any link,
does it work?
HTH.
nass
Click to expand...
 
Sorry - I am limited with what I can access - as described in the question so
unfortunately, I haven't progressed. Perhaps I should reinstall XP - but it
came pre-installed! Is there likely to be a recovery partition or anything
like that?
--
Puzzled person

--
Puzzled person


Steve said:
Many thanks - I will try that tomorow.

Steve
--
Puzzled person


nass said:
Steve said:
I can get access to Google earth and from the 'web' tab, access Yahoo mail
but little else.
IE cannot access a URL, not will Opera but the connection is there. I have
tried everything, including the Winsock fix. I can ping and traceroute etc
but cannot get directly to a URL

Could really do with some help please. My email address (which I can pick up
on my desktop) is (e-mail address removed)
Click to expand...
What IE version you have and windows version?

Unexplained computer behaviour may be caused by deceptive software
http://support.microsoft.com/kb/827315

"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro


Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Open a run command and type in:
regsvr32 urlmon.dll click [OK]
regsvr32 oleaut32.dll click [OK]
regsvr32 browseui.dll click [OK]
netsh winsock reset Click [OK]
Reboot your Computer and try the links.
How to use Reset Internet Explorer Settings (RIES)
http://support.microsoft.com/kb/923737

=Power or unplug the Power cord for the Router/Modem for about 40 seconds or
so be generous with it <g> turn the computer OFF and wait for the time to go
by!!
Then Turn the Router/Modem ON and wait a minute or so then Power ON the
computer and try to establish a connection and try the links or any link,
does it work?
HTH.
nass
Click to expand...
Click to expand...
 
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