Internal error 2755.1631

M

mberg

While trying to upgrade to newest version of Microsoft
AntiSpyware, I received the following error: Internal
error 2755.1631, c:\windows\downloaded
installations\...\Microsoft AntiSpyware.msi

Any help in resolving this would be much appreciated.
 
R

Robin Walker [MVP]

mberg said:
While trying to upgrade to newest version of Microsoft
AntiSpyware, I received the following error: Internal
error 2755.1631, c:\windows\downloaded
installations\...\Microsoft AntiSpyware.msi

Maybe your download was corrupt.

In control panel Internet Options, empty your Temporary Internet Files.

Then try downloading a fresh copy of the installer by follwoing the download
links from http://www.microsoft.com/spyware/
 
A

Allan

I'm getting the same error. Clearing the temp files did
not improve the situation.
-----Original Message-----
mberg said:
While trying to upgrade to newest version of Microsoft
AntiSpyware, I received the following error: Internal
error 2755.1631, c:\windows\downloaded
installations\...\Microsoft AntiSpyware.msi

Maybe your download was corrupt.

In control panel Internet Options, empty your Temporary Internet Files.

Then try downloading a fresh copy of the installer by follwoing the download
links from http://www.microsoft.com/spyware/

--
Robin Walker [MVP Networking]
(e-mail address removed)


.
 
T

Tom Emmelot

Hello Allan,

try this:
uninstall, Delete MSAS folder and
delete in C:\windows\system32 the following files:
GCCollection.dll
hashlib.dll
gcUnCompress.dll

run a regceaner (Ccleaner)

http://www.ccleaner.com/ccdownload.asp

Also use the temp cleaner of Ccleaner.

Do a fresh install with version .615 (latest)
http://www.microsoft.com/downloads/...A2-6A57-4C57-A8BD-DBF62EDA9671&displaylang=en

Working this way you know that you are really running .615 with all old
things not anymore on the system!!!

The old bugs are not away ;)

Regards >*< TOM >*<

Allan schreef:
I'm getting the same error. Clearing the temp files did
not improve the situation.

-----Original Message-----


Maybe your download was corrupt.

In control panel Internet Options, empty your Temporary

Internet Files.
Then try downloading a fresh copy of the installer by

follwoing the download
links from http://www.microsoft.com/spyware/

--
Robin Walker [MVP Networking]
(e-mail address removed)


.
 
G

Guest

Correction to reply. Cleared temp folder, cleared
recycle bin and rebooted. Was not able to get further.
Now getting an "Error 1335 The cabinet file data1.cab
required for this installation is corrupt..."
Any suggestions?

-----Original Message-----
mberg said:
While trying to upgrade to newest version of Microsoft
AntiSpyware, I received the following error: Internal
error 2755.1631, c:\windows\downloaded
installations\...\Microsoft AntiSpyware.msi

Maybe your download was corrupt.

In control panel Internet Options, empty your Temporary Internet Files.

Then try downloading a fresh copy of the installer by follwoing the download
links from http://www.microsoft.com/spyware/

--
Robin Walker [MVP Networking]
(e-mail address removed)


.
 
T

Tom Emmelot

Hello Mberg,

try this:
uninstall, Delete MSAS folder and
delete in C:\windows\system32 the following files:
GCCollection.dll
hashlib.dll
gcUnCompress.dll

run a regceaner (Ccleaner)

http://www.ccleaner.com/ccdownload.asp

Also use the temp cleaner of Ccleaner.

Do a fresh install with version .615 (latest)
http://www.microsoft.com/downloads/...A2-6A57-4C57-A8BD-DBF62EDA9671&displaylang=en

Working this way you know that you are really running .615 with all old
things not anymore on the system!!!

The old bugs are not away ;)

Regards >*< TOM >*<

Correction to reply. Cleared temp folder, cleared
recycle bin and rebooted. Was not able to get further.
Now getting an "Error 1335 The cabinet file data1.cab
required for this installation is corrupt..."
Any suggestions?


-----Original Message-----


Maybe your download was corrupt.

In control panel Internet Options, empty your Temporary

Internet Files.
Then try downloading a fresh copy of the installer by

follwoing the download
links from http://www.microsoft.com/spyware/

--
Robin Walker [MVP Networking]
(e-mail address removed)


.
 

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